ITIL® 4 Unplugged - Simplifying IT Service Management Titelbild

ITIL® 4 Unplugged - Simplifying IT Service Management

ITIL® 4 Unplugged - Simplifying IT Service Management

Von: Con Punto y Koma
Jetzt kostenlos hören, ohne Abo

Über diesen Titel

ITIL 4 Unplugged breaks down ITIL concepts, best practices, and real-world applications in a way that’s engaging, easy to understand, and fun! Whether you’re preparing for the ITIL Foundation exam or looking to improve your IT service management skills, this podcast helps you turn ITIL theory into real-world success—without the boring textbook talk. This podcast is for educational and awareness purposes only and is based on ITIL® 4 best practices. ITIL® is a registered trademark of PeopleCert. All rights reserved.© 2025 Lean IT Group, LLC Management & Leadership Persönliche Entwicklung Persönlicher Erfolg Ökonomie
  • Elevate ITSM: Eyes Wide Open - Mastering Monitoring and Event Management
    Jun 25 2025

    Join Alex and Tyler as they explore the always-awake world of Monitoring and Event Management in ITIL 4! In this engaging deep dive, discover how to transform your IT operations from reactive firefighting to proactive problem prevention. Learn about the four types of events (and why not all beeps and boops matter), master the art of active vs. passive monitoring, and understand how to build service health models that actually make sense for your business. Explore the three critical practice success factors, discover automation strategies that work, and learn how to avoid the dreaded "alert fatigue" that plagues so many IT teams.

    Mehr anzeigen Weniger anzeigen
    16 Min.
  • ITSM Elevate: Mapping the Digital Universe - Service Configuration Management Decoded
    Jun 18 2025

    Join hosts Tyler and Alex as they unpack one of ITIL® 4 most critical yet misunderstood practices - Service Configuration Management. Think of it as creating a GPS for your digital infrastructure! In this episode, we explore how to build and maintain accurate maps of your IT services and their relationships. From preventing 3 AM Black Friday disasters to understanding the difference between a CMDB and CMS, we break down complex concepts with real-world examples and practical advice. Whether you're just starting your ITIL journey or looking to optimize existing practices, this episode delivers actionable insights with a side of humor.

    Mehr anzeigen Weniger anzeigen
    17 Min.

Das sagen andere Hörer zu ITIL® 4 Unplugged - Simplifying IT Service Management

Nur Nutzer, die den Titel gehört haben, können Rezensionen abgeben.

Rezensionen - mit Klick auf einen der beiden Reiter können Sie die Quelle der Rezensionen bestimmen.