Building a successful lodging business requires more than great operations. It also requires a clear vision, authentic branding, and a long-term strategy.

Monique Greenwood, owner of the Akwaaba Bed & Breakfast Inns, shares lessons from more than 30 years in the lodging industry, including branding, authenticity, digital marketing, and building a lasting business.

We are very thankful to Monique for sharing her insights with us. You can learn more about Akwaaba Bed & Breakfast Inns at akwaaba.com.

Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit frictionlessguest.com.

As travelers shift from traditional search to AI powered discovery, innkeepers need new ways to stay visible.

In this episode, Mike Lannen, Founder and AI Whisperer of Eternity, discusses how guest search behavior is changing and why GEO is becoming more important alongside SEO.

He shares practical ways properties can optimize their websites for AI search, answer guest questions more clearly, update third party profiles, and track how often they appear in AI driven results.

We are very thankful to Mike for sharing his insights with us. You can learn more about Eternity at eternitymarketing.com.

Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit frictionlessguest.com.

For innkeepers juggling endless tasks, AI can be a practical tool for bringing more clarity, organization, and efficiency to the day.

Liz Hamilton, founder of Maia Internet Consulting, discusses how independent lodging operators can use AI to streamline operations, sharpen their thinking, and save time. She shares practical ideas for writing better prompts, using AI as a thinking partner, organizing tasks and meetings, and finding quick wins that make everything easier.

We are very thankful to Liz for sharing her insights with us. You can learn more about Maia Internet Consulting at maiainternetconsulting.com.

Our podcast is presented by the Frictionless Guest App, the digital concierge that helps your guests live like locals. To learn more, visit frictionlessguest.com.