In this episode, Josh Hover sits down with Sean Broderick, Senior Director of Customer and Community Marketing at Sitecore, to explore the renewed energy across the Sitecore ecosystem.

Over the past year, the community has felt different. More engagement. More visibility. More meaningful conversations. Sean shares what is driving this shift and how Sitecore’s marketing strategy has evolved from traditional product promotion to a stronger focus on customer journeys, storytelling, and community-led momentum.

The conversation dives into the strategic role of customer and community marketing, how insights from real customer usage are influencing broader marketing and product direction, and why community leaders, MVPs, and partners are more critical than ever.

If you are part of the Sitecore ecosystem, or simply interested in how enterprise software brands build authentic engagement at scale, this episode offers an inside look at what is changing, what is working, and what is ahead.

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In this episode, host Joshua Hover sits down with Eric Stine, the newly appointed CEO of Sitecore, for a candid conversation about his vision for the company’s future. As Sitecore enters a new chapter, Eric shares how he plans to evolve the brand, engage its global community, and deliver greater value to customers and partners.

Key Topics Covered:

✅ What the past year has revealed about Sitecore’s potential
✅ Eric’s vision for Sitecore and how he plans to tell its story differently
✅ The evolving role of partners and the community in Sitecore’s growth
✅ How Sitecore aims to help customers simplify and unify their digital ecosystems
✅ What sets Sitecore apart in the DXP market and where Eric sees opportunity

This forward-looking discussion offers a transparent look at the direction Sitecore is heading—and what it means for the ecosystem surrounding it.

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In this episode, host Joshua Hover sits down with Oliver Moore, SVP of Unified Customer Support at Sitecore, to explore how Sitecore is transforming its customer experience. With a focus on innovation, Oliver shares how Sitecore is leveraging new tools, community engagement, and strategic initiatives to better serve customers and partners.

Key Topics Covered:

✅ Oliver’s vision for elevating Sitecore’s customer support and managed services
✅ The role of GenAI and community-driven solutions in improving customer experience
✅ Relaunching NPS scores—why it matters and what to expect
✅ How company culture directly impacts customer satisfaction

This insightful discussion provides a behind-the-scenes look at how Sitecore is evolving to meet the needs of its users today—and in the future.

Listen to the full episode now!

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