• Episode 174: The Greatest Secrets to Engaging Facilitation: Unlocking Team Potential
    Jan 20 2026

    "I showed up just wanting to observe, but a deep prompt and a one-on-one conversation led to a beautiful, unexpected connection." - Erin Warner

    In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Erin Warner, founder of Head + Heart Coaching and Facilitation. Erin shares her journey from traditional leadership training to interactive facilitation, emphasizing the power of peer learning, rituals, and the "flow channel" for team engagement. She discusses authentic facilitation, embodied practices, and her holistic "3D wellness" approach. Erin also explores how words and self-talk shape reality, encouraging leaders to foster connection, courage, and creativity. The episode highlights facilitation as a transformative tool for personal and collective growth in organizations and beyond.

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    39 Min.
  • Episode 173: How Can Authenticity Transform Facilitation and Workplace Culture?
    Dec 17 2025

    "I wondered what would happen if I opened a C-suite meeting with a dad joke or a meme, and it made people actually look forward to coming." - Renita Joyce Smith

    In this episode of the Facilitation Lab Podcast, host Douglas Ferguson interviews Renita Joyce Smith, CEO of Leap Forward Coaching and Consulting. Renita shares her journey into facilitation, emphasizing the importance of authenticity, humor, and humanity in meetings. She discusses how facilitation bridges structure and human connection, offers practical techniques for engagement, and highlights the transformative impact of skilled facilitation on organizational culture. Renita also explores the role of technology, the value of adaptability, and the need to prioritize human connection in the workplace, leaving listeners inspired to lead with empathy and authenticity.

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    39 Min.
  • Episode 172: The Greatest Lessons in Trust and Generosity from Online Communities
    Dec 3 2025

    "When I started my career, people said there's no way a computer can create real human connection, and I was like, I think it can." - Sophie Bujold

    In this episode of the Facilitation Lab podcast, host Douglas Ferguson interviews Sophie Bujold of Cliqueworthy. Sophie shares how her early experiences in MIRC chat rooms shaped her approach to building human-centered, connected communities. They discuss the importance of trust, generosity, and adaptability in online spaces, as well as Sophie's journey from digital explorer to expert facilitator. Sophie reflects on lessons learned, balancing structure with emergent conversations, and her impact on social causes, including the UN Sustainable Development Goals. The episode highlights the enduring power of technology and facilitation to foster authentic connection and belonging.

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    40 Min.
  • Episode 171: How Can Rituals in Design Enhance Facilitation and Organisational Resilience?
    Nov 19 2025

    "Making experiences, whatever they are, human is one of the key learnings of human-centered design, and at least one of those that I really keep close to my heart." - Marco Monterzino

    In this episode of the Facilitation Lab podcast, Douglas Ferguson interviews Marco Monterzino, a human-centered designer and innovation facilitator. Marco shares his journey from luxury product design to facilitation, emphasising the significance of ritual, adaptability, and purpose in both fields. They discuss how design thinking and frameworks like the hero's journey inform facilitation, and how rituals shape user

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    37 Min.
  • Episode 170: The Best Practices for Creating Safe and Engaging Learning Environments
    Oct 29 2025

    "I need people to not just feel safe, but to actually feel excited and engaged in whatever the moment is bringing, to take risks, and to grow in real time." - Grace Losada

    In this Facilitation Lab Podcast episode, host Douglas Ferguson interviews Grace Losada, Vice President of Learning and Development at Change Enthusiasm Global. Grace shares how her early experiences in peer counseling, athletics, and performance arts shaped her facilitation style. The conversation explores creating safe, engaging environments for learning, the importance of shared language, and the art of scaling intimacy in large groups. Grace offers insights on embracing mistakes, fostering connection, and designing impactful experiences, emphasizing playfulness and agency. The episode highlights facilitation as both an art and a science, rooted in intentionality, collaboration, and authentic human connection.

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    47 Min.
  • Episode 169: The Greatest Secrets of Blending Magic and Psychology for Team Growth
    Oct 8 2025

    "The emotions that come out from magic, the spaces that magic allows you, they are quite global." - Rubens Filho

    In this Facilitation Lab podcast episode, host Douglas Ferguson interviews Rubens Filho, Director of Spells & CEO of Abracademy, about using magic as a tool for transformative learning and team development. Rubens shares how magic, psychology, and learning design are blended to create engaging, research-informed workshops that foster curiosity, wonder, and collaboration. The discussion covers the origins of Abracademy, the power of metaphor and storytelling in leadership, the importance of embracing diverse perspectives, and the impact of shifting from militarized to magical language in the workplace. The episode highlights the value of human-centered, memorable learning experiences.

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    46 Min.
  • Episode 168: How Can Facilitation Foster Genuine Connections and Healing in Our Communities?
    Sep 30 2025

    "When I see humans unable to center and organize, it feels like nails on a chalkboard to me." - Lori Boozer

    In this episode of the Facilitation Lab Podcast, host Douglas Ferguson interviews Lori Boozer, a narrative strategist and wellness visionary. Lori shares her journey from law to facilitation, emphasizing the importance of creating inclusive spaces for genuine participation and healing. The conversation explores group dynamics, the power of storytelling, and removing hierarchical barriers to foster authentic connection. Lori reflects on her experiences in Thailand and the need for "reparative engagement" in communities. Together, they discuss how facilitation can drive collective transformation, especially in workplaces and a world increasingly shaped by technology.

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    42 Min.
  • Episode 167: How Can Facilitators Foster Bold Participation and Collaboration in Nonprofit Organizations?
    Aug 28 2025

    "Sometimes in facilitation, it's a dance between creating space for others and offering perspectives that move the conversation forward." - Robin Cory

    In this episode of the Facilitation Lab podcast, host Douglas Ferguson speaks with facilitation experts Tammy Shubat and Robin Cory, both Voltage Control certification alumni. Tammy shares her journey from leadership to facilitation, focusing on relationship-building and creating safe spaces for bold participation. Robin discusses her facilitation approach, inspired by Tammy, and emphasizes thoughtful session design to foster engagement and creativity. Together, they explore the challenges and opportunities in the nonprofit sector, highlighting the importance of collaboration, purposeful gatherings, and centering relationships to drive meaningful change within mission-driven organizations.

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    40 Min.