Technology is changing fast, and the security industry is being forced to keep up.

In this episode of Entry & Exit, Stephen Olmon and Collin Trimble recap ESX and share their biggest takeaways from the conference floor. They discuss the growing interest in automation, the rise of new software providers, the importance of open APIs, and why some operators are moving faster than the rest of the industry.

They also break down what stood out from conversations with vendors, manufacturers, and fellow operators, plus where they see the industry heading over the next few years.

In this episode:

→ Key takeaways from ESX 2026
→ How the conference compares to ISC West
→ Why open APIs are becoming more important
→ The rise of new software providers in security
→ A business idea for a unified security platform

Connect:

Stephen Olmon — https://x.com/stephenolmon

Collin Trimble — https://x.com/TXAlarmGuy

Owned and Operated

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Your technicians don't need to sell more, they need to collect better information.

In this episode of Entry & Exit, Stephen Olmon and Collin Trimble share how they're using AI to improve service operations at Alarm Masters. From automated technician workflows and smarter scheduling to uncovering new sales opportunities, they break down practical ways operators can increase efficiency and profitability.

In this episode:
→ Capturing better field data with AI
→ Automating technician notes and workflows
→ Improving scheduling density and utilization
→ Predicting job duration with historical data
→ Turning service calls into future sales opportunities
→ Why technician selling is the wrong goal

Connect:
Stephen Olmon — https://x.com/stephenolmon
Collin Trimble — https://x.com/TXAlarmGuy

Owned and Operated

New Episodes Every Wednesday!

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Your sales team shouldn't be spending their time updating CRMs, building quotes, or chasing down information.

In this episode of Entry & Exit, Stephen Olmon and Collin Trimble break down the AI tools they're using at Alarm Masters to help their sales team do more with less. From automated quoting and proposal generation to meeting transcription, sales coaching, and CRM automation, they share practical ways operators can eliminate busywork and give salespeople more time to sell.

In this episode:

→ Building AI-powered quoting and proposal workflows
→ Using Claude and custom GPTs to save hours on estimates
→ Recording meetings and capturing action items automatically
→ Creating sales playbooks with Notion AI
→ AI-powered onboarding and training opportunities
→ Real-time sales coaching with Dialpad
→ Automating CRM updates and reducing admin work
→ How operators can improve sales productivity today

Connect:

Stephen Olmon — https://x.com/stephenolmon

Collin Trimble — https://x.com/TXAlarmGuy

Owned and Operated

New Episodes Every Wednesday!

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