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  • The Empty Hygiene Chair Is Costing You More Than the Raise -- Drill & Bill

    The Empty Hygiene Chair Is Costing You More Than the Raise -- Drill & Bill
    Jul 20 2026
    Holding an under-market hygienist wage to protect margin usually costs far more than the raise would have -- an empty hygiene chair bleeds both direct production and the restorative cases that hygiene visits catch. This episode gives owners the empty-chair math and the total-comp / temp-platform move to make instead.
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    5 Min.
  • Virtual Credit Card Fees: The Skim Hiding in Your Insurance Payments -- Drill & Bill

    Virtual Credit Card Fees: The Skim Hiding in Your Insurance Payments -- Drill & Bill
    Jul 15 2026
    Your dental PPO reimbursement just arrived by virtual credit card -- and the merchant fee quietly ate two to five percent of it. A new California law and a national model policy are forcing insurers to let dentists opt out. Here is the three-step fix: switch to direct deposit through CAQH EnrollHub before your next remittance.
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    5 Min.
  • Drill & Bill — The Tariff Squeeze Dentists Can't Ignore

    Drill & Bill — The Tariff Squeeze Dentists Can't Ignore
    Jul 11 2026
    Supply costs up 9–14%, PPO fees flat. Here is the margin math and three operator moves to protect it.
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    5 Min.
  • Production Up, Collections Down

    Production Up, Collections Down
    Jul 1 2026
    Production climbing while cash stalls isn't bad luck — it's the widening gap between gross production and real collections, driven by three line items: contractual write-offs, aging accounts receivable, and the insurance payment lag. This owner's brief names the one report to pull Monday first, then walks all three leaks so you know which one is yours — in under four minutes.
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    3 Min.