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Directionally Correct, A People Intelligence Podcast

Directionally Correct, A People Intelligence Podcast

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Directionally Correct is the #1 people intelligence podcast in the world. Hosted by Cole Napper, the podcast dives into people intelligence, workforce planning, behavioral science, and talent analytics, helping leaders navigate the future of AI in the workplace with insight and a dash of fun. To find out more, check out colenapper.comAll rights reserved by WRKdefined Management & Leadership Wissenschaft Ökonomie
  • Is the IQ Debate in I-O Psychology Really Over? - Dr. Deniz Ones - #184
    Aug 3 2026
    Thanks to HRBench for powering this episode. To find out more about the company building the future of people intelligence, reach out to book a demo at hrbench.com/directionallycorrect! Check out this episode of the #1 people analytics podcast with special guest, Dr. Deniz Ones, Hellervik Professor of Industrial Psychology & Distinguished McKnight University Professor, University of Minnesota! In this rich conversation on Directionally Correct, host Cole Napper and Deniz Ones dive deep into one of the most consequential debates in industrial-organizational psychology: the predictive power of cognitive ability tests for job performance, the role of range restriction, and whether classic findings from Schmidt and Hunter still hold. Ones, who never took a formal I-O psychology course yet trained under legends including Frank Schmidt and Jack Hunter, brings a unique perspective shaped by three decades at the University of Minnesota and close professional proximity to Paul Sackett. She recounts the origins of meta-analysis in the field, how sampling error, reliability differences, and range restriction were systematically addressed, and why the 1998 Schmidt-Hunter validity matrix remains foundational even as newer work questions the magnitude of corrections applied to concurrent validation studies. Listeners hear a careful unpacking of the “for whom, when, and where” of validity: operational validities must be interpreted against the variability of actual applicant pools, which have grown more restricted over time in the United States, while scientific estimates should reflect unrestricted population parameters so they can be tailored to different labor markets worldwide. Ones emphasizes that cognitive ability continues to predict the acquisition of job knowledge and task performance, that experience does not erase ability differences, and that dismissing general mental ability while simultaneously pursuing artificial general intelligence risks a contradictory “botification” of human talent. The discussion expands into individual differences research, including cybernetic trait complexes, meta-analytic profiles of life success, and the mapping of maladaptive trait combinations that drive counterproductive work behavior. Ones also reflects on her path as an eighth-generation scholar who emigrated from Turkey, the gateway role of cognitive ability for those without privileged lineage, and the broader societal levers needed to address adverse impact beyond selection systems alone. In Cole’s Corner the pair explore rapid-fire personal questions, the limits of off-the-shelf assessments for extreme performers under power-law distributions, why predictor-criterion correlations have remained modest given the multiply determined nature of performance, the political economy of academic publishing, and the accelerating challenges of integrating machine learning into legally and professionally defensible selection while the technology itself keeps moving. Throughout, Ones advocates letting the literature breathe across hundreds of studies, keeping the big picture in view, and recognizing that practice often leads science in I-O psychology. The episode offers both technical nuance and a humanistic reminder of why rigorous measurement of human potential ultimately serves organizations and individuals alike. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com for the full archive and show links.
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    1 Std. und 19 Min.
  • The ROI of People Analytics from Aptitude Research - Madeline Laurano - #183
    Jul 27 2026
    Thanks to HRBench for powering this episode. To find out more about the company building the future of people intelligence, reach out to book a demo at hrbench.com/directionallycorrect! Check out this episode of the #1 people analytics podcast with special guest, Madeline Laurano, Founder and Chief Analyst at Aptitude Research! Host Cole Napper sits down with Madeline to unpack the real ROI of people analytics, drawing from Aptitude Research’s findings that only about 18 percent of HR leaders even track it while talent acquisition leaders lag further behind. They explore the critical gap between traditional HR metrics like time-to-fill that business executives largely ignore and the outcomes that actually matter at the C-suite level—retention, productivity, revenue impact, and cost. The conversation digs into how the pandemic-era technology buying spree left many organizations with underused systems whose data makes little sense, creating barriers that people analytics teams must now navigate by collaborating more closely with CFOs rather than operating in silos. Madeline and Cole contrast how HR leaders and analytics practitioners define ROI, emphasizing costs, benefits to the business and employees, and realistic payback periods that can shrink to months with AI rather than the multi-year horizons once common in HR tech. They discuss the need for ongoing measurement instead of once-a-year calculations, the value of distinguishing direct from indirect returns, and the simple power of “journaling” executive priorities to build credibility. Strategic workforce planning emerges as both a long-standing passion and source of frustration for Madeline—too often treated as a start-and-stop exercise triggered by layoffs or relocations—yet newly urgent amid AI-driven restructuring of how work and tasks get done. Cole outlines the extensive data required to assess AI’s true workforce impact: third-party skills and task information, actual usage from tools like Gemini or Claude, internal productivity metrics, non-employee labor contributions, and full cost comparisons including human labor versus AI tokens. Vendors claiming to have solved this, they agree, simply do not yet possess that complete picture. The pair also examine what it means to be an independent HR industry analyst: conducting quantitative surveys, qualitative interviews, and endless vendor demos to deliver market clarity and informed forecasts, while relying on hard-won judgment and discernment that years of experience—and even newly minted sharp analysts—can cultivate. Side conversations at small dinners and informal gatherings often reveal more about real buying decisions, organizational politics, and vendor positioning than formal research alone. Looking ahead, they explore the shift from people analytics toward people intelligence, where human judgment, context, and gut feel complement AI rather than being replaced by it, and why positioning AI as a tool serving people rather than an equal collaborator remains essential. Practical AI agent use cases that already work—highly focused, low-risk, end-to-end tasks such as candidate sourcing or frontline shift scheduling—demonstrate how technology can restore autonomy and meaningfully improve workers’ lives. Additional threads cover the declining relevance of college rankings beyond the top twenty for early-career hiring, the salary-equivalent value of well-designed jobs that offer variety, learning, and initiative, the underappreciated strategic role of organization design, and a proposed AI-era HR operating model built around workforce intelligence, capability architecture, and strategy. Throughout, Madeline shares insights from her role as MC and product judge at the HR Technology Conference and the messy current state of agentic AI that demands better governance and orchestration if the industry is to move beyond chaos. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com for the full archive and show links.
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    1 Std. und 7 Min.
  • The State of Workforce Planning in 2026 - Nick Kennedy - #182
    Jul 20 2026
    Thanks to HRBench for powering this episode. To find out more about the company building the future of people intelligence, reach out to book a demo at hrbench.com/directionallycorrect! Check out this episode of the #1 people analytics podcast with special guest, Nick Kennedy, CEO of The Workforce Planning Institute! In this timely conversation, Cole Napper and Nick dive deep into the State of Workforce Planning Profession Report, revealing key insights on growth and challenges. The report shows massive variability in team sizes with no standard model—some 10,000-employee organizations run teams of six while smaller ones have just one or two. Job ads indicate strong expansion, post-COVID recovery, and 166% growth in APAC driven by aging workforce focus, local training, and Australian pioneers like Alicia Roach and Peter House. Nick explains why executive buy-in remains hard: SWP needs direct senior leader access, which layers dilute in massive firms. Midsize organizations around 50-100k employees often have larger median teams as they've matured the function longer, unlike giants still focused on operational planning. The episode explores centralized to federated models that build business accountability while keeping central guidance. It celebrates SWP Conference growth in Chicago, London, and Sydney, with anchored locations driving momentum and maturing content that closes practitioner gaps. Standout sessions from Target and McDonald's plus Five Eyes military collaboration highlight global relevance. Nick expanded the portfolio with interconnected events on people analytics, AI, talent, and capability under one ticket, embracing the golden triangle converging into workforce intelligence. Cole and Nick align on this convergence, discussing talent acquisition feeding market insights, analytics shifting to scenarios, and behavioral science for stakeholder influence. Regional differences reflect geopolitics and healthcare but common challenges like Workday foster global sharing via the Institute. Nick shares his entrepreneurial journey founding the Institute as a global body. From practitioner consulting, a botched tender prompted a pivot to community: collaborate over compete, democratize best practices, and support professionals thrust accidentally into roles. The Institute offers training, education, lifetime memberships, and a home for the profession without prescribing one right way. Personal touches include Nick's morning productivity, overcoming sleep paralysis by cutting alcohol, and Top Gear car passion. In Cole's Corner they discuss fears, rapid fire on careers and characters, plus BCG HR trends where SWP ranks high alongside rising talent and org design topics. AI workforce transformation gets optimistic treatment—break down roles, skill shifts, and buy/build plans. The Tampa Bay Rays Moneyball evolution sparks talk on variety, configuration, and AI-enabled experimentation for competitive chaos. This episode delivers practical wisdom for SWP maturity, convergence, and leading uncertainty. Nick's global trends and community insights offer a clear roadmap. If you like this episode, you’d also love exploring prior episodes—visit colenapper.com for the full archive and show links.
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    1 Std. und 10 Min.
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