In the NHS, improving workplace culture is vital to providing a safe environment for patients. If staff are too scared to speak up when something goes wrong, it can endanger the lives of people in their care.

That's why culture is so important to the Health Services Safety Investigations Body, who are brought in when there are concerns about patient safety.

Their interim Chief Executive Dr Rosie Benneyworth tells us why investing in patient safety saves lives – and ultimately saves money.

Rosie is in conversation with Caroline Kenyon.

Find out more about the Health Services Safety Investigations Body:

https://www.hssib.org.uk/

When something goes badly wrong in an organisation, human factors are often identified as the cause.

When things work well it can be because human factors – or ergonomics as the science is also known – have been considered in the planning.

In this episode we hear how human factors are being applied in the NHS, from setting up a new service to planning a new hospital; and how a human factors approach helps to build a healthy workplace culture.

Our guest is Fran Ives of Health Innovation West Midlands, who is the President Elect of the Chartered Institute of Ergonomics and Human Factors. Fran is in conversation with Caroline Kenyon.

Useful links:

Chartered Institute of Ergonomics and Human Factors: https://ergonomics.org.uk/

All Systems Ergo podcast: https://www.healthinnovationwestmidlands.org/our_work/all-systems-ergo-podcast-2/

Renowned culture expert and author Andrew Saffron helps organisations to tackle cultural barriers to success – and he says it can and should be done at speed.

He reveals some of the techniques he uses to help companies identify the attitudes and behaviours that are slowing down or blocking productivity – and how they can overcome them.

Andrew, of Innermost Consulting, has recently published ‘Better culture, faster – because you don’t have time for bullshit’ and he is as straight talking as the title suggests.

You will learn why culture isn’t ‘the soft stuff’ and how a direct approach to resetting culture can lead to success.

Andrew is in conversation with hosts Juliette Kumar and Caroline Kenyon.

Useful links:

‘Better Culture Faster’:https://practicalinspiration.com/pip-author/andrew-saffron

Andrew Saffron and Innermost Consulting: https://innermost-consulting.com/