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  • High Stakes Decisions Crisis Negotiators Face: A Conversation with Jack Cambria
    Jan 6 2026
    Jack Cambria spent 34 years in the New York City Police Department and is the longest-serving commander of the Hostage Negotiation Team. From his early days on patrol in Brooklyn, to scaling bridges with the Emergency Services Unit, and on through the pivotal moments of leading alongside negotiators through some of the city's toughest crises—including the aftermath of the 9/11 attacks—Jack Cambria shares firsthand stories and insights about what it takes to manage high-stakes negotiations and make life-saving decisions. In this conversation, you'll hear about the strategies and teamwork that define successful crisis negotiation, the emotional realities of working cases that don't always end well, and the importance of learning from both victories and mistakes. Jack Cambria offers advice for aspiring negotiators, shares memorable incidents from his long career, and candidly addresses the lessons developed in the field over decades. Whether you're in law enforcement, interested in negotiation tactics, or curious about the human side of policing, this episode promises to give you a rare glimpse behind the scenes with someone who helped shape the profession. Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://www.youtube.com/watch?v=0yyK-P2MnjA The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 "Emergency Service: Multifunctional Unit" 10:01 "Negotiation Training: Essentials and Growth" 11:12 "Recognizing Crisis Transition Triggers" 20:16 "Rescue on the Kosciuszko Bridge" 21:38 "Detective Questions and Marital Tension" 29:16 Cross Complaint Investigation Unfolds 34:00 "Snipers, Glass, and Strategy" 41:11 "Waco Siege: 52-Day Standoff" 46:12 "Hostage Team Ride-Along" 49:34 Sniper Team Supervision Guidelines 58:10 "Negotiations Require Policing Experience" 58:58 "Experienced Negotiators and Crisis Resolution" 01:07:10 "Evolution of Negotiation Protocols" 01:10:33 Negotiation Legacy and Advocacy Questions Answered Inside This Episode of Cops and Robbers Talk: Career Pathways: What were the pivotal moments in Speaker A’s career that led him from emergency service to leading the Hostage Negotiation Team, and how did those experiences shape his approach to crisis negotiation? Mentorship & Learning: How did mentorship play a role in Speaker A’s professional growth, and what can we learn from his reflections on learning both from skilled negotiators and those who made mistakes? Team Dynamics: According to the episode, what is the importance of teamwork in crisis negotiation, and how does the role of a coach during face-to-face negotiations impact the outcome? Body Language & Communication: How do negotiators use non-verbal cues and body language during high-stakes, face-to-face negotiations, such as jumper scenarios? Why is this skill critical? Decision Making: The episode discusses the transition from negotiation to ...
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    Weniger als 1 Minute
  • Crisis Negotiation Insights with Gary Noesner: From Waco to Building Team Success
    Nov 26 2025
    You likely know the word Waco, but what do you think when I say the name Gary Noesner? Well, Gary was there during Waco and many other incidents throughout his decades long career in the FBI. Today on the Crisis Cop podcast you're going to learn more about Gary Noesner. Be sure to Like Subscribe and Share this episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/2LgI3OosOdw?si=2-huzk1Bbev-pBAm The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 FBI Negotiator's Extensive 30-Year Career 03:15 Origins of FBI Negotiation Training 08:26 "Lessons from Hostage Negotiations" 10:32 "Waco: Negotiation Success and Challenges" 13:34 "Conflicting Strategies in Negotiations" 17:37 "Tragedy and Blame on Koresh" 21:15 Development of the HOBAS Data System 28:04 Team Collaboration Enhances Negotiation Success 33:18 "Former FBI Agent Shares Story" 34:11 "Journey of Writing and Editing" 40:04 Formation of National Negotiation Collective 42:03 Guidelines for Viable Negotiation Programs 46:07 July 4th, Beeper, and Crisis 50:25 "Empathy and Connection in Negotiation" 52:32 "Expert Insights on Negotiation Strategies" 55:05 Advocating for Negotiation-Driven Solutions 58:10 "Reflecting on Negotiations and Saving Lives" Questions Answered Inside This Episode of Cops and Robbers Talk: Gary Noesner - Crisis Negotiator describes “stalling for time” as a core negotiation strategy. What are the potential advantages and disadvantages of this approach in high-stakes crisis situations? The episode covers some common misconceptions about the Waco incident. Based on Gary Noesner - Crisis Negotiator's perspective, how do media narratives shape public understanding of law enforcement actions during major crises? Negotiations are often described as a team effort, contrary to Hollywood portrayals of lone negotiators. What are the key roles on a negotiation team, and how do they contribute to successful outcomes? Gary Noesner - Crisis Negotiator emphasizes the importance of “active listening” skills. Why do you think active listening became such a transformative practice in crisis negotiation, and can you think of examples outside law enforcement where these skills are essential? The episode discusses how organizational leadership can sometimes be at odds with negotiation teams during incidents like Waco. What are some strategies negotiators can use to gain and maintain the trust of incident commanders? Reflecting on the aftermath of Waco, what lessons were learned that changed FBI and police procedures in crisis negotiations going forward? Are these changes still relevant today? The HOBA system was developed to gather statistics on negotiation situations. How can data collection and analysis improve future crisis negotiation tactics and outcomes? Gary Noesner - Crisis Negotiator argues that “negotiations never fail.” Do you agree with this statement? Why or why not? What ...
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    Weniger als 1 Minute
  • Leadership, Legacy, and Lifesaving: Hostage Negotiation Wisdom From Bob Beach
    Sep 30 2025
    The word legacy is used a lot nowadays. However, our next guest is the capital Ellen legacy, especially in the world of hostages negotiations. Bob be spent over 50 years in law enforcement. He became a hostage negotiator in the early 80s and helped start the Metro Washington group in 1985. This group brought negotiators from DC, Maryland and Northern Virginia together to share expertise, knowledge and training. Bob is going to share his knowledge, expertise and stories in this episode of the Crisis Cop Podcast. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/R8A7-Ji0qXk The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 Virginia Law Enforcement Career Journey 06:00 "Learning Hostage Negotiation: An Influential Journey" 14:37 Crisis Negotiation Skill Development 19:51 Negotiation Misconception: The "LA Effect" 24:17 "Intelligence Gathering: The Initial Focus in Crisis Response" 26:44 "Tony's Attempts to Reach Mom by Phone" 36:35 "Coping with Crisis Negotiation Stress" 41:20 Seven Corners Hostage Situation Unfolds 42:24 Successful Hostage Negotiation and Resource Coordination 51:33 Identifying and Motivating Committed Team Members 56:53 Police Recruitment and Retention Issues 01:01:57 Reviving Schlossberg-Boltz-Isendorfer Legacy 01:04:59 Appreciation and Encouragement for Professional Expertise Questions Answered Inside This Episode of Cops and Robbers Talk: Legacy Building: Bob Beach spent over 50 years in law enforcement and helped start the Metro Washington group for hostage negotiators. What role does legacy play in shaping specialized units like crisis negotiation teams, and how can current negotiators build on that legacy? Path to Negotiation: Bob described being “bit by the hostage negotiator bug” after a career in patrol and K9. How do different paths within law enforcement contribute to a well-rounded negotiator, and what unique skills do those experiences bring? The Negotiation Triangle: Bob emphasized the importance of the “triangle” model—command, tactical, negotiation. Why is it crucial for these three components to work seamlessly together, and what goes wrong when they don’t, as seen in cases like Waco and Ruby Ridge? Peer-to-Peer Learning: The episode highlights how early negotiators shared information and strategies, even before modern communication tools existed. How does peer mentorship and collaboration continue to shape effective crisis negotiation training today? Dealing with Resistance: Bob encountered resistance from some departments about the negotiation process, viewing it as just a “delay tactic.” Why does this mindset exist, and what strategies can negotiation leaders use to overcome it? Emotional Toll: Bob openly discussed how 24/7 on-call responsibility and commitment to the job affected his personal life. How can law enforcement agencies better support negotiators to manage the...
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    Weniger als 1 Minute
  • Did Flashpoint on CBS Get Crisis Negotiation Right?
    Aug 8 2025
    The industry that is Crisis Negotiation has been shown in many different television programs, feature films and streaming media - for a LONG TIME now. One question remains: Did they get it right? It's time to focus on Flashpoint, a program that originally aired on CBS and now arrives squarely inside the critical and educational crosshairs of WhatCopsWatch. It's time for a Perspective Review of Flashpoint, Season 1, Episode 5 - Where's George" via WhatCopsWatch on The 2GuysTalking Podcast Network. The Perspective Reviews Podcast Connection Links: Connect with The Host (and View Direct Contact information Below!) Subscribe to This Podcast & Listen Now! Subscribe, Like, and Share Everywhere! Help Perspective Reviews Grow! Rate this Podcast on iTunes! The ultimate success for every podcaster – is FEEDBACK! Be sure to take just a few minutes to tell the hosts of this podcast what YOU think over at iTunes! It takes only a few minutes but helps the hosts of this program pave the way to future greatness! Not an iTunes user? No problem! Be sure to check out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Links to Enjoy This Film! It's easy to have the same great experience from this film as we go! Hit the links below and get your copy of the film's soundtrack, score or even the movie itself! Housekeeping -- The Crisis Cop Podcast: Check it Out! https://CrisisCop.Com -- Calling All Future Role Players! Got a knack for acting and thinking on your feet? Train the future of Law Enforcement via Crisis Negotiation and Tell Us You're Interested Today! https://BlueBaggersProject.Com -- WhatCopsWatch/2GuysTalking is Now an Official USCCA Business Partner! -- Free Field Training: Inside this episode we welcome Officer Tommy Mottl from Free Field Training on YouTube (and now, from The Free Field Training Podcast effort) to share his perspective on - literally - the area that he has intimate knowledge about in the South Chicagoland area... Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/s_9YCICU87A Links from this Episode: Official & Streaming Flashpoint Sources Paramount+ – Watch Flashpoint episodes (6 free, plus full seasons 1–5) Paramount+ CTV (Canada) – Official show page and series info CTV CBS (U.S.) – Official CBS website listing for Flashpoint IMDb Encyclopedia & Structured Info Wikipedia – Flashpoint (TV series) – Comprehensive overview, production, airing details Wikipedia+1 Wikipedia – List of Flashpoint episodes – Detailed episode breakdown and broadcast notes Wikipedia Fan & Wiki Communities Flashpoint Wiki (Fandom) – Deep series resource, cast, episodes, technical details Flashpoint Wiki+1 CBS Wiki (Fandom) – CBS-focused wiki page on Flashpoint with cast and broadcast info CBS Fandom Media & Listings TV Guide – Flashpoint – Overview, cast & crew, episode guides, trailers, where to watch TVGuide.com+1 Forums & Discussions Talk.CSIFiles.com – Flashpoint thread – Fan forum discussion including show insights and background Talk CSI+1 International & Misc Sources IMDb – Flashpoint (2008–2012) – Cast, production, official site links IMDb+1 IMDb – Flashpoint (2020–2024) – Unrelated series (for contrast) IMDb Social Media Presence Facebook – Flashpoint – Official show streaming info on CBS All Access posts Facebook+1 Calls to the Audience Inside this Episode: — Are You Still Using Cursive? We really wanna' know! Tell us now! — What did YOU think of CBS' Flashpoint? Tell us now! Be an Advertiser/Sponsor for This Program! Tell us what you think! It’s never too late to be an advertiser in this podcast, thanks to Perpetual Advertising! Contact WhatCopsWatch now and learn more about why podcasting allows your advertising dollar to live across millions of future listeners – FOREVER! Tell Us What You Think About WhatCopsWatch: Tell us what you think and we’ll use your comments in a future ALL-FAN-INPUT Episode! Educating the public is what we’ve based all of our programming on and we’re eager to connect with others who are doing it! Know about another podcast , YouTuber or other media generator making a difference in the way of perspective when it comes to law enforcement? Tell us about them now and we’ll link to them and have them on a future episode of WhatCopsWatch.Com! The Hosts of this Program: Sean Pollock Sean Pollock is a veteran of law enforcement with over 23 years of service. As a regular speaker at ...
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    1 Std. und 27 Min.
  • Bill Kidd and the Birth of Crisis Negotiation in San Francisco
    Jun 20 2025
    Depending on how old you are, you may not remember 1974, but you know who does? William Kidd, aka Billy the Kid. Why does he remember 1974? Because that's the year the San Francisco Police Department created their first crisis negotiation team. And Bill was there from the beginning. Since that time, Bill has built a legacy that has been undeniable in the field of crisis negotiations. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/D6hUODfOWmA The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 William "Billy the Kid" Kidd, a founding member of San Francisco's first crisis negotiation team in 1974, shares his story on the Crisis Cop Podcast. 08:52 We learned from other agencies' successful handling of incidents, benefiting from their experiences in unexpected situations. 14:45 They strongly opposed using third-party intermediaries, which often backfired during incidents. 16:33 Debriefs grew in popularity for incident discussions, focusing on context, actions, and outcomes. Active listening was underutilized until the late '80s. 25:01 NYPD's approach in the 60s-80s, focusing on communication over confrontation, was revolutionary in handling challenging incidents. 31:55 Botched robbery at Petrini Plaza, San Francisco led to a hostage situation and standoff with Law SF agents. 33:22 In 1979, a mentally ill man caused an incident in a San Francisco high-rise. 42:47 A significant incident involving an employee's death highlighted the importance of awareness and learning from others' experiences, influencing the speaker's outlook on life and career. 48:03 Experience with negotiation teams has diminished the drama and entertainment for me, but a positive aspect is the involvement of behavioral science professionals in California, who provide psychological support and debriefings for negotiators, improving outcomes over time. 53:01 Understanding diverse backgrounds and experiences is crucial. Selection processes often include test scenarios to evaluate one's ability to engage and communicate effectively. 57:59 Emphasizes the importance of empathy and interpersonal skills in navigating chaos. If empathy isn't your strength, consider other paths. 01:02:01 The funniest incident involved daily walk-ins for unlikely-to-be-prosecuted misdemeanor cases in a high-stress investigative unit. 01:06:47 Chief's ceremony honored the negotiation team with gratitude, comments, and commemorative challenge coins for their 50th anniversary, attended by negotiators and affiliates with photos taken. 01:11:53 Involved in crisis negotiator training since the late '70s, currently instructing a state course on Domestic Violence for Crisis Negotiators since 2000, training over 1,000 negotiators. 01:19:00 Grateful to Bill for sharing his valuable experience; looking forward to more insights. Questions Answered Inside This Episode of Cops and Robbers Talk: ...
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    1 Std. und 10 Min.
  • From SWAT to Speaking: Gary McDougall’s Journey in Crisis Negotiation
    Apr 24 2025
    It's a blistery winter night in Calgary, Alberta, Canada. SWAT operator Gary McDougall is sitting in waist high snow right now. He's contemplating his career decisions. As he knows there's negotiators sitting warm and cozy, drinking coffee in a trailer. It's time we learned Gary's transition from SWAT operator to negotiator and hear about his storied career. It's time for another episode of The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/a9HuAj4thiw The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 Gary McDougall's Transition to Conflict Solutions 03:50 Transitioning from SWAT Officer to Negotiator Role 08:28 Listen, Don't Advocate, in Crises " 12:21 The Power of Active Listening Skills 13:09 Active Listening: Cornerstone of Successful Relationships 17:51 Empathy, Rapport, and Crisis Negotiation Outcome 22:40 Crisis Negotiation Teams and Key Roles 23:42 Distinguishing Intelligence from Information in Negotiation 28:34 Expert Negotiators: Veterans and Fresh Perspectives 32:07 Cialdini's Influence: Social Psychology Explained 34:23 Using Google Alerts for Negotiation Updates 36:26 Man Plots Disturbing Revenge Scheme 39:25 Balancing Humor in Delicate Interactions 46:02 Using Empathy in Crisis Conversations 49:11 Negotiation Success Beyond Outcome 50:35 Avoid Witnessing Potential Trauma Scenes 53:01 Experienced Crisis Negotiation Course Speaker Questions Answers Inside This Episode of Cops and Robbers Talk: What factors led Gary McDougall to transition from a SWAT operator to a crisis negotiator? How did his background in SWAT influence his approach to negotiation? Gary McDougall talks about the importance of lifelong learning in crisis negotiation. How do continuous learning and training play a role in effectively handling crisis situations? How does Gary describe the relationship between SWAT teams and negotiation teams? Why is integration between these two teams considered crucial for their success? According to Gary, why might new negotiators often default to problem-solving too early in a negotiation? What is his advice to new negotiators to avoid this? Discuss the significance of active listening skills in crisis negotiation, as highlighted by Gary McDougall. How do these skills extend beyond professional settings into personal relationships? Gary mentions the use of empathy over sympathy in negotiations. How does understanding this distinction impact negotiation strategies, especially in high-stakes scenarios? Based on the conversation, how does Gary McDougall view the role of humor in negotiations? Under what conditions does he believe it can be effective? The podcast touches on the concept of a "failed negotiation." Discuss Gary's perspective on what truly constitutes a failed negotiation. What strategies does Gary suggest for new negotiators to break into the field and succeed during interviews or selection processes? Gary shared anecdotes and ...
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    56 Min.
  • A Visit with Dr. Toni Collarini Schlossberg
    Mar 26 2025
    It's 1973. The location is Brooklyn, New York. Four armed men are involved in a botched robbery at the John and Al Sporting goods store. What people don't realize as this incident is the birthplace of hostage negotiation. One of the architects and godfathers of this new concept is Dr. Harvey Slosberg. In this episode, we're going to explore his legacy and career via a visit with his wife, Dr. Toni Collarini Schlossberg - as we launch The Crisis Cop Podcast on The 2GuysTalking Podcast Network via WhatCopsWatch.Com... The Crisis Cop Podcast Podcast Links Bar: Connect with The Host! Subscribe to This Podcast Now! This program is one of the many parts of The WhatCopsWatch.Com Effort! Rate this podcast on Apple Podcasts. the Ultimate success for every podcaster is FEEDBACK! Not an Apple Podcasts user? No problem! Be sure to cherck out any of the other many growing podcast directories online to find this and many other podcasts on The 2GuysTalking Podcast Network! Housekeeping -- The Editor Corps - Make Your Podcast Soar: There's only one question to ask: Why are YOU still editing your podcast? Reclaim the time you spend on editing (easily at least twice the time you spend on capturing the program) to make more great content by enlisting "The Editor Corps" who will "Make Your Podcast Soar!" http://EditorCorps.Com -- The Voice Farm: Fred Wilkerson, Mike's Father that died in the first few days of 2018, always dreamed of a place that those interested in Voiceover could go to learn more about the industry and experience - without all the BS that goes with it. We build it four and a half years go and it continues to provide new voiceover artists and businesses looking for voiceover talent a place to go and secure great voiceover artists. http://VoiceFarmers.Com Two Great Ways to Listen/Watch! We are proud to provide you both a dedicated AUDIO and VIDEO presentation for this program! To Listen Now: Hit the play button in the player on this page or hit the Subscribe button on your favorite Podcast Directory to instantly get these episodes when they release! To Watch Now: Visit this program on YouTube, or hit the window located below to see the hosts, guests and light bulb moments that make this program special! https://youtu.be/aa4PKI3aQfA?si=-3s5F5TLtoFMqbjw The Detailed Shownotes for This Episode of The Crisis Cop Podcast: Looking for the detailed links, information and references used inside this episode? Read on below to find them all and remember to reach out to ask if there's something else you'd like to see from this episode! Timestamps for This Episode of The Crisis Cop Podcast: 00:00 "Writing Police Training Grant for Mount Vernon" 05:14 Spy Fears Block Class Attendance 09:35 Chemistry Background Aids Psychologist's Career Shift 10:21 "Journey from Chemistry Major to Psychology Passion" 15:27 Harvey's Far-Reaching Educational Influence 20:18 "Using Dialogue and Donuts in Policing" 21:43 "Enhancing Police Work Through Negotiation Skills" 27:02 "Avoid Using Mothers in Hostage Crises" 29:11 "Enhance Your Podcast with Perpetual Ads" 34:11 "Journey to Create Hostage Negotiation Documentary" 35:22 Shift in 1970s Police Culture 39:53 History's Lessons: Law Enforcement's Impact 43:16 Evolving Strategies in Police Negotiation Skills 48:28 Cultivating Negotiation Skills Through Diverse Experiences 52:10 Harvey's Negotiation Focus: Save Lives Through Dialogue 55:00 Inspiring Police Recruits for Positive Legacy 56:35 "Life-Saving Focus: The Crisis Cop Podcast" Questions Answers Inside This Episode of Cops and Robbers Talk: How did the botched robbery at John and Al Sporting Goods become a pivotal moment in the history of hostage negotiation? Discuss Dr. Toni Collarini Schlossberg's recollection of her husband's early career and how it influenced his approach to hostage negotiation. How did Dr. Harvey Schlossberg's background as a beat cop enhance his credibility and effectiveness in developing hostage negotiation tactics? Reflect on the cultural and systemic changes in police training since the 1970s, particularly in incorporating psychological principles and negotiation strategies. How has the role and perception of female police negotiators evolved, and what barriers may still exist based on Dr. Toni's insights? What were some of the challenges and benefits Dr. Toni experienced working in male-dominated environments like police departments and academia? Analyze the impact of Dr. Harvey Schlossberg on modern crisis negotiation, considering Dr. Toni’s commentary on his training methods and personal philosophy. What lessons from the past crises and responses discussed in the podcast can be applied to today's sociopolitical climate in law enforcement? Discuss the role documentaries such as "Hold Your Fire" play in shaping public understanding and appreciation of law enforcement history and personalities. Dr. Toni speaks about Harvey's emphasis on simple language in training – why is...
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    57 Min.