"Don't hire someone just to fill a position. Hire the right person for the long haul."

Episode Chapters

[00:01:35] Looking Beyond Retention Rates

[00:03:02] Why Great Employees Always Have Options

[00:07:59] How Disney Measured Turnover and Retention

[00:10:42] The Real Reason Employees Leave

[00:12:35] Using Data to Improve Hiring and Leadership

Low turnover doesn't always mean your organization is healthy. In this episode, Lee Cockerell shares the difference between retaining employees and retaining the right employees. Great people have choices and poor leadership is often what drives turnover. When you take the time to understand who leaves and why, it can strengthen your culture, improve hiring, and build a stronger organization.

Read my blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

"Curiosity grows when you expose yourself to new experiences."

Episode Chapters

[00:05:18] Keeping Kids Curious in an AI World

[00:07:37] Using AI to Enhance, Not Replace, Learning

[00:09:05] Why Experience Matters More Than Information

[00:10:41] Escaping Comfort Through New Experiences

[00:12:37] Building Authentic Intelligence with AI

AI can answer questions in seconds, but it can't replace the lessons that come from experiencing life firsthand. In this episode, Lee Cockerell, retired Executive Vice President of Walt Disney World, shares how parents and leaders can encourage curiosity in a world increasingly shaped by artificial intelligence. It doesn't matter if it's local dining, family adventures, or international travel. Lee shares how meaningful experiences develop confidence, perspective, and lifelong learning in ways technology never can.

Read the blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.

"Everything is hard until it becomes a habit."

Episode Chapters

[00:01:25] Why Most Training Never Changes Behavior

[00:03:27] Turning Learning into Daily Action

[00:05:17] Tackling the Hard Things You've Been Avoiding

[00:08:14] Why Discipline Creates Long-Term Success

[00:09:42] You Know What to Do. Now What?

You invest time reading books, attending workshops, and listening to podcasts because you want to grow. But what do you do after the learning ends? In this episode, Lee Cockerell and Jody Mayberry reflect on a recent World Class Customer Service workshop. They talk about the question that determines whether learning leads to results: Now what?

Great ideas are only valuable when they become action. Lee explains how self-discipline helps turn learning into lasting progress and why addressing difficult tasks today creates opportunities for tomorrow.

Read the blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

Travel Guidance

Magical Vacation Planners are my preferred travel advisors. Reach out to have them help plan your next vacation. You can reach them at 407-442-2694.