This week on Conflict Managed we welcome Will Giangrande. Together we explore:

• Transferable skills
• Misperceptions of Gen Z at work
• Gen Z expectations
• Getting to the root of generational differences at work
• Giving feedback to Gen Z
• Reverse mentorship as a golden opportunity

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Will Giangrande is the founder of The NextGen Playbook, a program aimed at bridging generational gaps in the workplace by empowering young professionals and helping experienced leaders foster stronger, more connected teams. He also serves as a Kindling Ambassador, supporting young professionals through mentorship, and is a certified Take Flight Facilitator, using the DISC personality framework to enhance team collaboration. Through his work, Will is dedicated to helping organizations build thriving environments where individuals can grow, succeed, and contribute their best.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Generations #Generationsatwork #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Podcast #GenZ

This week on Conflict Managed we welcome Mitchell Osmond. Together we explore:

• What is common knowledge?
• Being bitter or better
• The obstacle of holding people to what hasn’t been clearly communicated
• Deciding to be thick skinned and soft hearted (instead of thin skinned and hard hearted)
• Success professionally and personally
• How do you define success?

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Mitchell Osmond is a trusted advisor, leadership consultant, executive coach, and host of the Dad Nation Podcast (Top 5% globally, +33k listeners). With over 15 years in senior leadership, he helps high-performing men achieve success where it matters most—at home, in their health, and in their happiness—while enhancing their career success. Mitchell has guided executives, entrepreneurs, and driven professionals to bridge the gap between career achievement and personal fulfillment.

His coaching, programs, and podcast equip men to lead with confidence, master their mindset, and build strong marriages and families. As a sought-after speaker and thought leader, Mitchell shares his expertise on leadership, marriage, mindset, and high-performance habits at events, masterminds, and across his digital platforms. His mission is clear: help career-driven men lead with purpose, win in every arena, and create a legacy that outlives them.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#ConflictManagement #WorkplaceCulture #Communication #Connection #Podcast

This week on Conflict Managed, the tables are turned. Scott Williams, CEO of Discovery Park of America, interviews Merry Brown, UT Martin Ombuds and founder of Third Party Workplace Conflict Restoration Services about her new book, Winning the Generation Wars at Work: Making (Your) Age an Asset.

Join us as we discuss:

• The antidote to the generation wars at work
• Why generational conflict is more about narratives than people
• How age stereotypes produce lost opportunities at work
• Opting for dialogue instead of debate to ageism proof your workplace
• How leaders can design systems that invite every voice, not just senior ones
• What younger employees can do to be heard without losing clarity or credibility
• How technology, including AI, encourages every generation to keep learning together

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and (usually) hosted by Merry Brown.

#ConflictManaged #WinningTheGenerationWars #GenerationsAtWork #WorkplaceConversations #Leadership

This week on Conflict Managed we welcome Jacqueline Wales. Together we explore:

• What is fear?
• Four professional fears
• Fear as information
• Fear based behavior
• E.A.R.: Face it, Explore it, Act on it, Rise with it
• Self-compassion
• Do you have enough information for the judgement you have made?
• Not fearless, but fear intelligence

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Jacqueline Wales has spent over 18 years helping leaders and teams around the world transform fear into clarity, courage, and trust.

Her work is grounded in a simple truth — fear isn’t the enemy. It’s data. When you learn to read it, you lead differently.

Jacqueline is a passionate champion for being fearless. She is the author of Fear Intelligence: A Practical Framework for Leading Beyond Fear, The Fearless Factor, The Fearless Factor at Work, and When The Crow Sings, a novel. She is a TEDx and Vistage speak, founder of Transformational Strategies for Success programs and a trusted advisor to senior executives who are ready to transform their professional and personal lives.

jacqueline@jacquelinewales.com

jacquelinewales.com

linkedin.com/in/jacquelinewales

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Fear #Emotions #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Communication

🎙 This week on Conflict Managed we welcome Dr. Lola Gershfeld. Join us as we explore:

• Working with family
• How to repair ruptures at work
• Attachment theory at work
• Unresponsive manager? What to do.
• We are wired for connection
• Negative cycles
• Emotional Disconnection
• A.R.E. (accessible, responsive, engaged) you there for me?
• Emotions as the music in our relationships

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Dr. Lola Gershfeld is the founder of EmC Leaders and co-author of The Emotional Connection: The EmC Strategy: How Leaders Can Unlock the Human Potential, Build Resilient Teams, and Nurture Thriving Culture. Her work focuses on helping leaders unlock human potential, strengthen teams, and build healthy workplace cultures. Before launching EmC, she spent more than twenty years as a CFO and HR professional, studying how to resolve conflict and re-engage teams. Her EmC process has become a significant contribution to leadership and organizational resilience. When she is not working, she finds inspiration in hot yoga classes, enjoys exploring with her five grandkids in Hawaii, and cherishes the relationships with her life partner, family, and colleagues.

Dr. Gershfeld's is the co-host of The Leader in You podcast.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

This week on Conflict Managed we welcome Garrett Wood. Together we explore:

• Finding your why
• What is the leader’s job?
• Emotional dysregulation vs emotional regulation at work, and why it matters
• The team as a choir
• Addressing beliefs that no longer serve you
• A3 framework
• Your unique nervous system needs
• Success is dependent on your wellbeing, not at its expense

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Garrett Wood is a National Board–Certified Health and Wellness Coach, clinical hypnotherapist, executive functioning specialist and founder of Gnosis Therapy. For nearly two decades, he has helped high-achieving, high-masking professionals turn burnout into breakthroughs using outcome based coaching, clinical hypnotherapy and somatic regulation.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Emtionalregulation #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Dysregulation #Podcast

This week on Conflict Managed we welcome Hacia Atherton. Together we explore:

• Making space for and supporting women in the trades
• Understanding and playing the game of business
• How much is your poor workplace culture costing you?
• Hacia’s new book, The Billion Dollar Blind$pot
• Wellbeing framework

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Hacia Atherton is the author of The Billion Dollar Blind$pot — a groundbreaking book exposing the silent cultural costs sabotaging business performance and reshaping how we define leadership.

As the first female CEO of a large plumbing company in Australia, Hacia brings a bold voice to male-dominated industries, driving cultural reform from the inside out. Her journey from trauma to triumph began after a near-fatal horse-riding accident left her unable to walk. Refusing to accept that diagnosis, she rebuilt not just her body, but her mission one step at a time.

Today, she’s the founder and chair of Empowered Women in Trades (EWIT) — a not-for-profit organisation focused on attracting and retaining women in skilled trades across Australia and the U.S., two of the world’s most male-dominated sectors.

Hacia’s work blends lived experience, leadership psychology, and strategic transformation to champion psychologically safe, inclusive, and high-performing workplaces — where people aren't just surviving, they're thriving.

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.

#Trades #WomenInTrades #LeadershipDevelopment #ConflictManagement #WorkplaceCulture #Courage #BetterLeadership

This week on Conflict Managed we welcome Ravi Rajani. Together we explore:

• What a job could be (the dream) vs. what a job is (reality of it)
• Ravi’s new book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success
• The different mindsets of, ‘How can I go through my day unscathed?’ vs. ‘How can I expand, sharpen, and grow?’
• Growth is not painless
• Where are you asking questions without intention or presence? Where could you ask questions that could increase your relationships?
• Transactional vs intentional interactions

Conflict Managed is available wherever you get your podcasts and on YouTube @3pconflictrestoration

Ravi Rajani is an international keynote speaker, communication expert, and LinkedIn Learning instructor, with over 65,000 people having taken his courses on Conscious and Charismatic Communication. Recognized as one of the world’s leading thought leaders on storytelling and communication, Ravi has worked with mission-driven leaders, teams and organizations such as Oracle NetSuite, T-Mobile, and Sherwin Williams. Over the years, Ravi has helped companies and people like this become masterful communicators, tell compelling stories, listen with intention and build meaningful relationships that amplify revenue growth and cultivate a culture of trust. Off stage or camera, Ravi lives just outside of London, UK, with his wife, son, daughter and furry little West Highland Terrier. His forthcoming book, Relationship Currency: Five Communication Habits for Limitless Influence and Business Success, will be released in November 2025.

Official Site: www.theravirajani.com

LinkedIn: Ravi Rajani

YouTube: @theravirajani

TikTok: @theravirajani

Instagram: @theravirajani

Conflict Managed is produced by Third Party Workplace Conflict Restoration Services and hosted by Merry Brown.