Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Ken Miller to preview the Northeast Trade Show and discuss the growing intersection between the collision and mechanical segments of the automotive industry. Ken highlights the expanded focus on mechanical education at this year’s show, emphasizing the importance of ADAS calibrations and the need for proper training and documentation. The discussion also covers the challenges created by industry consolidation, different approaches to compensation and workflow, and the shared responsibility for safety and professionalism in both mechanical and collision repair.

00:00 "Discovering the Northeast Show"

05:13 Real-World Expertise in Training

08:42 "Lessons from Collision Experience"

10:42 Aviation Error and Accountability

16:30 "Calibration Challenges in Repair Shops"

19:30 "Collision Shop Negligence and Exploitation"

23:22 Documentation: Key to Authentic Calibration

26:26 Dangerous Counterfeit Airbags Warning

28:58 TPMS Sensors and Dealer Liability

34:01 Collision Industry Consolidation Insights

34:58 "Understanding Business Value and Protection"

41:09 ADAS Reducing Accidents and Claims

43:52 "Value of Networking at Events"

45:19 Bridging Gaps in Automotive Teams

50:45 "Collaborating to Share Industry Knowledge"

52:18 "Empowering Industry Through Education"

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Nelson Tavarez, owner of Austin's Auto Service. Nelson shares his inspiring journey from working in telecommunications to becoming a successful shop owner, emphasizing the importance of discipline, saving, and seizing opportunities. The conversation delves into the impact of technology like Shop-Ware on shop efficiency and customer experience, as well as strategies for building wealth and financial security for both owners and technicians.

00:00 "Growth, Discipline, and Adapting"

04:53 "Taking a Gamble on Change"

07:20 "Trading Success Leads to Ownership"

13:16 Seamlessly Adopting Shopware Technology

16:19 Targeted Growth for Specialty Auto Shop

18:30 "Shopware's Future is Revolutionary"

22:23 "Personalized Service, Small-Shop Feel"

26:45 Trust, Change, and Lost Security

29:35 Generational Wealth Over Instant Gains

34:12 Maximizing Savings for Children

35:37 "From Rent to Ownership"

40:32 "Delayed Gratification and Society"

41:59 "Rethinking the Grind Mentality"

44:26 Sell What People Want

49:53 "Resilience and Team Effort"

51:33 Employee Prioritizes Family Over Career

Don't get to the end of this year wishing you had taken action to change your business and your life.
Click here to schedule a free discovery call for your business: https://geni.us/IFORABE

Don't miss an upcoming event with The Institute: https://geni.us/InstituteEvents2026

Shop-Ware gives you the tools to provide your shop with everything needed to become optimally profitable.
Click here to schedule a free demo: https://info.shop-ware.com/profitability

Transform your shop's marketing with the best in the automotive industry, Shop Marketing Pros!
Get a free audit of your shop's current marketing by clicking here: https://geni.us/ShopMarketingPros

Shop owners, are you ready to simplify your business operations? Meet 360 Payments, your one-stop solution for effortless payment processing.

Imagine this—no more juggling receipts, staplers, or endless paperwork. With 360 Payments, you get everything integrated into a single, sleek digital platform.

Simplify payments. Streamline operations. Check out 360payments.com today!

In this episode, Lucas and David are joined by Eric Joern for a deep dive into the realities of small business financial management in the auto repair industry. Eric stresses the importance of starting with a plan and leveraging professional guidance, rather than relying on risky trial-and-error approaches. The discussion highlights why using proper shop management systems and separating business finances is critical for long-term success.

00:00 "Valuable Business Advice and Insights"

10:15 Sales Tax Responsibilities Explained

15:34 Simple Budgeting for Profit

17:02 "Essential Shop Management Systems"

21:40 Shop Parts Tracking Essentials

29:56 "Seeking Proactive Tax Guidance"

35:04 "Importance of a Knowledgeable Accountant"

38:10 "Proactive Tax Planning Conversations"

43:34 "Inventory's Tax Impact Explained"

49:10 "Smart Tax Strategies Explained"

55:24 Focus on Strengths, Delegate Tasks

01:02:42 Excited for Business Improvement