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In this episode, Lucas and David are joined by Ken Miller to preview the Northeast Trade Show and discuss the growing intersection between the collision and mechanical segments of the automotive industry. Ken highlights the expanded focus on mechanical education at this year’s show, emphasizing the importance of ADAS calibrations and the need for proper training and documentation. The discussion also covers the challenges created by industry consolidation, different approaches to compensation and workflow, and the shared responsibility for safety and professionalism in both mechanical and collision repair.

00:00 "Discovering the Northeast Show"

05:13 Real-World Expertise in Training

08:42 "Lessons from Collision Experience"

10:42 Aviation Error and Accountability

16:30 "Calibration Challenges in Repair Shops"

19:30 "Collision Shop Negligence and Exploitation"

23:22 Documentation: Key to Authentic Calibration

26:26 Dangerous Counterfeit Airbags Warning

28:58 TPMS Sensors and Dealer Liability

34:01 Collision Industry Consolidation Insights

34:58 "Understanding Business Value and Protection"

41:09 ADAS Reducing Accidents and Claims

43:52 "Value of Networking at Events"

45:19 Bridging Gaps in Automotive Teams

50:45 "Collaborating to Share Industry Knowledge"

52:18 "Empowering Industry Through Education"