In this very special episode of Change Leader Insights, host Jessica Crow reconnects with former guest Hannah Jordan, Organizational Change Manager at Larimer County, for a full-circle conversation marking the show's final episode! Hannah, who was the first guest on the show in 2023, reflects on her journey from social work to change management and how she’s evolved from a rule-following new practitioner to an adaptable, trusted voice leading people-centered change.

With a background in social work and professional training in change management (PROSCI Certified Advanced Change Practitioner, Lean Change Agent, and BRMP), Hannah helps teams navigate change with empathy, strong relationships, and open dialogue. In her free time, she enjoys hiking Colorado's 14ers, rock climbing, and spending time with her three cats.

During the conversation, Hannah shares how she brings a people-first lens to change leadership and the lessons she’s learned along the way. As someone who loves process and structure, Hannah also shares how she once feared not “doing change management the right way,” and how she’s learned to trust her instincts, prioritize human connection, and redefine what success means in her role.

Highlights from the conversation include:

☑️ Why conversations matter more than deliverables, and how to use tools to drive clarity and insight

☑️ A personal story about the power of connection and how to build trust by building relationships

☑️ How being a change leader who doesn’t like change has become one of Hannah’s superpowers

☑️ Why focusing on your “why” and trusting your gut is more important than getting every step “right”

This episode is a powerful reminder that leading change is about connection, credibility, and consistency, not credentials alone. Whether you're new to the field or rethinking your approach, Hannah’s journey and stories will inspire you to lean into your voice, your values, and your own way of leading change.

In this episode of Change Leader Insights, host Jessica Crow speaks with New Zealand-based change leader Theodore D’Souza about his non-linear journey into change management and how the profession helped him find purpose, confidence, and a global community.

Theodore is a curious change leader who is eager to learn and here to talk about all things change. With a background in business management, HR, and now change management, he has been on a journey to learn as much as he can about this space through work experience, formal qualifications, engagement on LinkedIn, and more.

In this conversation, Theo and Jess explore the “a-ha” moments, invisible skills, and unexpected turns that shape many change management careers. They also reflect on the “why” behind the work and on how helping people navigate transitions is as much a calling as a capability.

Highlights from the conversation include:

☑️ The power of mentorship and self-led learning

☑️ Why change management is a platform for continuous growth

☑️ Advice for aspiring change professionals, including how to use what you already know

Whether you’re new to change or a seasoned pro, this episode is a reminder that growth doesn’t follow a straight line and that finding your calling as a change leader can all start with one conversation!

In this episode of Change Leader Insights, host Jessica Crow speaks with Jenny Lavey, a seasoned HR executive and co-founder of Rise HR, about the real reasons employees resist change—and what leaders can do to reduce change fatigue and rebuild trust.

With over 20 years of experience in HR across healthcare, higher education, retail, and tech, Jenny is known for cultivating joyful, high-performing workplaces that drive tangible business results. Her unique approach blends strategic business acumen with a dose of humor, empowering teams to leverage individual strengths and achieve outstanding results. Jenny is also a certified coach in Gallup CliftonStrengths, 3 Vital Questions, Dare to Lead, and Coactive Coaching, making her a go-to partner for organizations navigating transformation with humanity, humor, and heart.

During the conversation with Jess, Jenny shares her journey from corporate HR to launching Rise HR, a people-first consultancy helping small and mid-size companies strengthen their cultures and manage complex change. Drawing on her own experience guiding organizations through COVID, restructuring, and digital transformation, she breaks down the disconnect between leadership expectations and employee capacity for change, and what leaders can do about it.

Highlights from the conversation include:

☑️ Why “resistance to change” is often just a lack of time, clarity, or control

☑️ The high cost of rushing change—and how slowing down actually leads to better outcomes

☑️ What happens when leaders involve people's voices early and prioritize fewer, high-leverage initiatives

If you’re leading change (or just trying to survive it), this episode will leave you with insight, laughter, and a clear reminder: we need to slow down if we want change to stick.