What does it really take to navigate your first year in business?In this episode of Bliss to Abundance, Cyndi welcomes Chris Stella, a certified travel professional and agency owner of Pinpoints Travel, to share her journey from hosted advisor to independent agency owner. Chris opens up about making the leap to independence in just three weeks, the challenges she faced during her first year, and the lessons that helped her build a stronger business.

Together, they discuss the importance of organization, time management, creating systems, and staying focused on your own goals instead of getting caught up in everyone else's expectations. They also explore how different seasons of life impact entrepreneurship, from raising children to becoming an empty nester and grandparent.

Resources Mentioned:

• ⁠Wanderlust Campus⁠

• ⁠Careers on Vacation Enrollment Information⁠

Key Topics Covered:

• Transitioning from a host agency to becoming an independent agency owner
• What to expect during your first year in business
• Building systems and processes for long-term growth
• The importance of organization and operational efficiency
• Time management strategies for entrepreneurs

In this episode, Cyndi sits down with Certified Travel Agency Owner ® Heather Schramm to discuss one of the most important foundations of a successful travel business: workflows and organization.

Together, they explore why operational workflows are critical for growth, efficiency, and delivering an exceptional client experience. Heather shares practical insights on which workflows travel advisors should prioritize first, how to begin building systems even if none currently exist, and how to avoid common organizational pitfalls as your business scales.

The conversation also dives into the balance between automation and personalization, including where travel professionals should incorporate their unique brand voice and personal touch within their workflow processes to create a more memorable client experience.

Whether you're a new advisor creating systems for the first time or an established agency owner looking to streamline operations, this episode is packed with actionable strategies to help you build a more organized, scalable, and service-focused travel business.

Resources Mentioned:

• Wanderlust Campus

• Careers on Vacation Enrollment Information

Key Topics Covered:

• The importance of workflows in a growing travel business

• Where to start when creating operational systems

• Essential workflows every travel advisor should implement

• Organization strategies for scaling efficiently

• Personalization vs. automation in client service

• Branding opportunities within your workflow process

• Improving the overall client experience through systems and structure

You don’t have a sales problem… you have a systems problem.

If your business feels chaotic, inconsistent, or stuck—this episode will hit.

In this conversation, Cyndi sits down with Brianna Glenn (founder of Milk + Honey & co-leader of Masters in Travel) to break down the real difference between working in your business vs. working on it, and why most advisors get it completely backwards.

Here’s the truth:👉 Hustling harder won’t fix broken systems👉 More clients won’t save you from chaos👉 And “just posting on Instagram” is not a marketing strategy

You’ll learn:

• Why building systems before scaling is non-negotiable
• How to stop being reactive and start building a business that actually works
• The biggest marketing mistakes advisors make (and how to fix them)
• Why your messaging should attract the right clients—and repel the wrong ones
• How to think about organic vs. paid marketing in today’s crowded landscape

If you’re tired of juggling everything, saying yes to the wrong clients, and feeling like your business is running you…

This episode will show you how to take back control and build something scalable, profitable, and aligned.