In this episode, we examine a real banking operations lapse where a routine expense entry of ₹820 for a xerox bill resulted in an unauthorized debit of ₹6.72 lakhs due to incorrect data entry in the Core Banking System.

The case highlights how maker–checker failures, casual authorization, and non-review of mandatory reports can quickly turn a small clerical error into a major financial loss. Despite system alerts being generated, the excess credit remained unnoticed for days and was later withdrawn by the vendor.

🎧 Key learnings from this episode:

• How data entry errors in CBS can cause large financial losses

• Importance of the maker–checker concept in expense transactions

• Why mandatory reports and clerk-wise transaction reviews are critical

• Role of OTM alerts and consequences of closing them without verification

• Accountability of Branch, Regional Office, and Circle Office

• Practical preventive measures to avoid unauthorized debits

This episode is essential for branch operations staff, clerks, officers, branch managers, internal auditors, and banking exam aspirants, reinforcing a crucial lesson: small negligence in routine work can lead to big vigilance and recovery issues.

⚠️ Accuracy, alertness, and verification are non-negotiable in banking operations.

In this episode, we break down one of India’s most dangerous and fast-growing cyber frauds — the SIM Swap Scam, where criminals take control of your mobile number and empty your bank accounts within hours.

We analyse a real case involving a Mumbai-based steel trading business, where fraudsters secretly converted the victims’ physical SIM into an e-SIM using fake documents. The moment their phones showed “No Service”, scammers intercepted banking OTPs, bypassed two-factor authentication, and transferred ₹7.5 crore into mule accounts.

🎧 In this episode, you’ll learn:

• What exactly is SIM Swap Fraud

• How scammers misuse e-SIM conversion

• Why sudden “No Service” is a serious red flag

• How OTP interception leads to massive fund transfers

• Real examples from Mumbai, Noida, Kolkata & Bhavnagar

• Immediate steps to take if your network suddenly drops

• How to report SIM swap fraud via 1930 & Cybercrime Portal

This episode is essential for business owners, salaried professionals, senior citizens, bankers, and families, because losing your SIM can mean losing control of your money.

🚨 Remember: If your phone suddenly loses network, act immediately — minutes matter.

In this episode, we examine a critical banking case involving serious deficiencies in taking over loans from other banks. The discussion highlights how inadequate due diligence, improper sanctioning, and weak post-sanction compliance can convert seemingly healthy takeover accounts into high-risk exposures.

The case brings out multiple lapses such as non-verification of credit information, failure to assess borrower creditworthiness, ignoring CRILC/SMA status, and non-adherence to takeover norms prescribed by the bank and regulators.

🎧 Key learning points from this episode:

• Why loan takeover cases demand stricter due diligence than fresh sanctions

• Mandatory checks before takeover: account vintage, asset classification, CRILC status

• Importance of analysing audited financials, liquidity & leverage ratios

• Common mistakes during sanction and disbursement in takeover proposals

• Post-sanction risks: missing documentation, unregistered charges, insurance gaps

• How weak monitoring after takeover leads to early stress and audit objections

This episode is especially useful for branch managers, credit officers, MSME desk officials, internal auditors, risk & compliance teams, and banking exam aspirants, offering practical insights into what can go wrong when takeover guidelines are ignored.

⚠️ Remember: A poorly evaluated takeover account is a ticking time bomb.