AASHTO re:source Quality Manager, Tracy Barnhart, joins us to talk about continual improvement. We share some tips on how to build a culture of quality and ask listeners to send us their quality-related New Year’s resolutions.

Share your resolutions here: New Year’s Resolutions for Continual Improvement – Fill out form

Related Information:

• aashtoresource.org/quality
• aashtoresource.org/events

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

Related information on this and other episodes can be found at aashtoresource.org.

Get a glimpse inside November’s Virtual Technical Exchange’s Mastering Laboratory Management Panel Discussion. In this episode, we take clips from that session to share insights from industry professionals Zack McKay, Joseph Kerstetter, Kishore Kotha, and Seth Winters.

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

Related information on this and other episodes can be found at aashtoresource.org.

Brian and Kim discuss the newly redesigned AAP Procedures Manual. It presents the requirements of the AASHTO Accreditation Program in a new format that is easier to read and understand. This new version integrates the old procedures manual with the newer policy and guidance documents that AASHTO re:source had been issuing on its website. It also includes helpful links that can take the reader to other documents or websites to learn more.

There are also additions to the procedures manual that are the result of AASHTO re:source Administrative Task Group (ATG) precedents that are not being stated directly in this document to promote transparency such as more specific language about the minimum acceptable situations for approval of situations in which management is provided to more than one facility and other shared personnel situations.

Due to the release of this new version, a few of the policy and guidance documents were retired and others revised because the content was incorporated into the main body of the procedures manual. There will still be policy and guidance documents that explain some of the requirements in greater detail, but the intent is to incorporate the requirements into the procedures manual where possible.

The organization of the procedures manual is intended to present some of the essential information that everyone needs to know up front, and then starting in Section 7, it takes the reader through the accreditation process.

Starting in Section 14, the procedures manual starts to describe other situations that could be of interest like ISO/IEC 17025 accreditation, project laboratories, and mobile laboratories.

Finally, there are other important topics explained like confidentiality, external complaints, refusal of service, and information about certificates of accreditation, accreditation directory listings and how to properly promote laboratory accreditation.

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Have questions, comments, or want to be a guest on an upcoming episode? Email podcast@aashtoresource.org.

Related information on this and other episodes can be found at aashtoresource.org.