Imagine walking up to anyone and being able to start and maintain a conversation. This ability can completely change your life in all areas.

Have you ever known someone who can instantly connect with anyone? Having the ability to start and hold conversations with ease, no matter who this person meets, he or she manages to create a sense of trust and understanding within a matter of minutes.

We can intuitively believe that this is a natural gift - either you can build rapport like this, or you can't. However, this isn't correct: developing rapport is a skill that anyone can learn and use.

It doesn't matter what industry you're in or what position you hold - knowing how to build rapport can bring you countless opportunities. After all, when you have rapport with someone, that person can help you succeed!

So what is rapport? And how can you learn the skills needed to build it? We'll examine all of this, and more, in this book.

Topics covered:

• How rapport can set you apart from your competition
• What people are attracted to and how to build this important quality
• How to boost sales face to face and on the phone
• The essential skill to improve your confidence and your ability to start and maintain conversations
• The lack of this one skill that is the reason business and personal relationships break down