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Effective Communication Skills

Sprecher: Dalton Kehoe
Spieldauer: 11 Std. und 53 Min.
4 out of 5 stars (12 Bewertungen)

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Inhaltsangabe

From asking a waiter for an unusual substitution to urging a service manager to get your car finished sooner to swaying your significant other toward a particular film or show, many of the decisions you make are decided by talking. And no matter why you engage in face-to-face talk, there's no way to insulate yourself from the dangers of miscommunication.

These 24 mind-opening lectures are your chance to learn more about how you communicate verbally, the common problems you can encounter in doing so, and how you can improve your own effectiveness - especially by overcoming the psychological and biological hard-wiring that too often gets in the way.

Professor Kehoe offers a trove of practical techniques for successful communication, from everyday interactions in the home or workplace to managing your reactions and speaking effectively in conflict- and tension-laden situations.

You'll learn how early cultural learning and deeply learned patterns of reaction in our unconscious mind enhance or undermine your ability to communicate effectively; how your sense of self develops in everyday talk during your childhood; the specific styles of talking you use in most situations; and the basic techniques of perhaps the most important and neglected aspect of human conversation, the art of active listening.

When you consider the complexities of conversation, it's a wonder that things ever work out as well as they do. But with the knowledge, strategies, and skills offered by this course, that hard-to-find effectiveness will be only a conversation away.

PLEASE NOTE: When you purchase this title, the accompanying reference material will be available in your Library section along with the audio.

©2011 The Teaching Company, LLC (P)2011 The Great Courses

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Extremes usefull to improve communication skills

This book teaches you every critical skill to effective communication and explains with real life examples and psychological research why some things work and others don't. It's one of my best buys. I wish audible would provide a script with the book.

4 von 7 Hörern fanden diese Rezension hilfreich

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By far the best book on communication. Really!

The book had been on my wish list for quiet a while. I did not buy it for a long time, because a) I read so many books on communication, leadership, effectiveness etc and b) the reviews weren't that great (so far 9 reviews with an average of 4,0 out of 5). Then I bought it. In my audible library there are more than 300 audio books. This clearly belongs to the top 10%. Very profound, very well explained, good examples, holistic. It is like each chapter has the value of a whole book, condensed to 30 minutes / chapter. It is a great mixture of a textbook combined with a how-to book. As valuable as Covey's "7 habits of highly effective people". Really amazing. [Rainer, Germany]