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The best companies in the world discover what their customers desire - and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically changing consumer expectations, and reveals what companies need to do to stay on top. The solution rests on two simple questions: What do your customers love? What do they hate? Find the answers, and you're well on your way to success

Mark Webber was at the centre of one of the most captivating chapters in the history of Formula One. In 2010, while racing for Red Bull, he and his teammate, Sebastian Vettel, went head to head for the World Championship. There could be only one winner. Since retiring from Formula One, Mark has concentrated on endurance racing, including the legendary Le Mans 24-hour race.

The groundbreaking, scientifically based anti-aging program for people of all ages Many people believe that sags, bags, and wrinkles—on the face and body—are inevitable. According to award-winning research scientist and dermatologist Nicholas Perricone, M.D., they are due to inflammation at...

Chaotic Change is designed to be a comprehensive guide for leaders, innovators, and change-makers navigating the complexities of the modern business landscape. Through personal anecdotes, case studies, and practical strategies, this book provides a roadmap for managing chaotic change—a process that drives and sustains innovation. From grasping the dynamics of strategic excellence to fostering a culture of happiness and clarity within organizations, each section builds on the next, offering a holistic approach to change management.

A complete roadmap to a revolution in business excellence founded on innovation. Author and successful innovator Nicholas Webb believes we need a revolution in business excellence founded on innovation. In The Innovation Playbook, you will learn why innovations fail, the five rules of customer connectivity, the power of "real open" innovation and customer co-creation, the secret formula for reducing product and market risk, the magic of Future-casting, and so much more.

In clear language, The Innovation Mandate shows leaders a step-by-step process to continually generate great ideas, implement them, and maximize their value to benefit both customers and investors. In today’s ultracompetitive marketplace, the difference between success and failure is...

Lucid Leadership tackles the toughest challenge facing organizational leaders today: how to get unfiltered, honest information from multiple sources and transform it into industry leading growth. In this powerful audiobook, the father and son team of Nicholas and Chase Webb reveal how leaders facing a bewildering mass of data and opinions can cut through the static, get a grip on reality, make affective decisions, and lead their organizations to sustained success.

In today’s hypercompetitive business environment, the difference between winning and losing is often slight. It’s like a race, where the fastest runner who crosses the line just one step ahead of the pack is victorious—and the number two finisher is quickly forgotten.

The Great Resignation served as a wake-up call. Today, the best companies have to compete for the best employees and it’s not just about the size of the paycheck; it’s about performing meaningful work that creates value. I made this audiobook to give every company—your company—a road map to relevance and competitiveness, and to help make Happy Work a reality.

This book will teach you how to eliminate what customers hate and lead your market and customer satisfaction. Whether you’re selling to consumers or business-to-business (B2B), perfection in the marketplace does not exist. When making buying decisions, customers are faced with an array of...

Despite being the wealthiest nation on earth, the United States spends much of its health-care money and resources pursuing the wrong goal: curing people after they get sick. In this provocative book, Nicholas J. Webb charts a bold new path that puts the focus not on reactionary treatment, but on anticipation and prevention.

The Big Idea InfoCast – Turn Your Ideas into Income The Big Idea InfoCast is your ultimate masterclass on transforming inventions into profitable, market-ready successes. Unlike typical podcasts filled with empty chatter, this high-value program delivers powerful, actionable insights in every episode, providing a step-by-step roadmap from concept to commercialization. Hosted by Nicholas Webb, one of the world’s leading innovation experts, a multiple #1 best-selling author, and an inventor with over 40 U.S. patents, this program offers the same elite-level strategies and guidance that he ...

About The Medical Device Manufacturing PodcastWelcome to the Medical Device Manufacturing Podcast, a resourceful series hosted by Nicholas Webb, (Nick) CEO of webblogic – an innovation leader in medical manufacturing and packaging equipment. Nick is a number one bestselling author and an esteemed medical device innovator credited with over 40 U.S. patents, including of the world's first wearable technologies and one of the smallest medical implants for treating ocular surface disease. Dive into our podcast series that delivers actionable insights for grappling with the tumultuous wave of ...

If you're a CEO, executive, or organizational leader looking for real-world strategies to drive sustainable growth, boost workforce performance, and lead with confidence in a time of constant change — this podcast is for you.Each episode delivers high-impact, actionable insights drawn from the deep research behind Nicholas Webb’s multiple #1 bestselling books, and from his hands-on experience advising some of the most respected brands in the world.In just 8 to 14 minutes, you’ll walk away with practical tools you can use immediately to improve innovation, sales growth, employee ...

Fooled by Randomness: The Hidden Role of Chance in Life and in the Markets (2001) explains how humans routinely underestimate the role luck plays in determining outcomes. This failure to account for uncertainty can lead someone to attribute meaning to a result where none exists, or to overlook the probability of a rare but cataclysmic event....

Like his actor namesake, Ronald Coleman is a suave, well-spoken English gentleman. But although he's a movie buff, Coleman is no film star - he's a copper, and a Detective Inspector to boot. Together with his down-to-earth Scottish partner, DS Fred Astor, he sets about solving cases on two very different patches - rural Kirkcaldy and inner-city Southampton.

“I’m the only person in the history of Virginia elected to statewide office with a Union card, two Purple Hearts, and three tattoos." Jim Webb—the bestselling author and now the celebrated, outspoken U.S. Senator from Virginia—presents a clear-eyed, hard-hitting plan of attack for...

From the #1 New York Times bestselling author of The Perricone Prescription comes a powerful new weapon in the fight for clear and healthy skin Long recognized as a pioneer in reversing skin damage caused by aging, board certified dermatologist and #1 bestselling author Nicholas Perricone, M.D...