Ergebnis gesprochen von "Sean Pratt" in Alle Kategorien

The Road to Excellence identifies the common blind spots that can take any business off track. The book gives you six powerful leadership strategies that, when followed, make it easier for you to find the answer to the critical question: What, exactly, stands between my company and organizational excellence - and what do I do about it?

What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 rules for strategic customer care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service: The Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.

There are four stages of transition that all of us experience when making a successful adjustment to a new work situation...and eight common, potentially negative consequences that are likely to accompany any organizational change initiative. Leaders who understand these four stages and who understand the human dynamics behind the eight most common challenges can improve their odds of success.

Everyone is selling, all the time - but not everyone sells well, and not everyone realizes that selling is what's happening. There are so many different departments that must come together in collaboration to ensure the successful delivery of a product - and consequently a satisfied customer - that everyone along the chain should, ideally, be selling all the time, to everyone, in every department. This book tells managers and salespeople what works when it comes to connecting all the dots and, just as important, what doesn't work.

William Shakespeare was born in 1564 in Stratford-upon-Avon. His father, John Shakespeare, was a store owner and a farmer, and at one point, also served as the town's mayor. William was the third of eight children. He was married to Anne Hathaway who was eight years older than himself. They had three children Susanna (1583), and twins - Hamnet and Judith (1585). Shakespeare wrote 36 plays, 154 Sonnets and two narrative poems. He died on April 23, 1616 and was buried at Trinity Church in Stratford, England.

The Conscience Code is a practical guide to creating workplaces where everyone can thrive. Surveys show that more than 40% of employees report seeing ethical misconduct at work, and most fail to report it--killing office morale and allowing the wrong people to set the example. Collegiate...

From the bestselling author Napoleon Hill--Lessons on Success has helped millions of readers make the impossible, POSSIBLE! Napoleon Hill's 17 Essential Principles of Personal Achievement have served as an encouraging and illuminating guide for those seeking to improve all areas of their lives...

From New York Times bestselling authors Timothy Keller and Kathy Keller, a book devoted to helping you start your marriage strong and keeping it strong as the years pass Significant events such as birth, marriage, and death are milestones in our lives in which we experience our greatest...

From New York Times bestselling author and pastor Timothy Keller, a book celebrating and exploring the spiritual meaning of birth and baptism Significant events such as birth, marriage, and death are milestones in our lives in which we experience our greatest happiness and our deepest grief. And...

In the bestselling tradition of Everything I Need to Know I Learned in Kindergarten, a wise and inspiring collection of life lessons drawn from one of the most beloved movies of all time: The Wizard of Oz. After a lifetime in book publishing, Peter Guzzardi had edited a remarkable group of...

Einstein’s Shadow follows a team of elite scientists on their historic mission to take the first picture of a black hole, putting Einstein’s theory of relativity to its ultimate test and helping to answer our deepest questions about space, time, the origins of the universe, and the nature of...

If you want to reach optimal success in your life, these three best-selling success guides of all time - Think and Grow Rich, As a Man Thinketh, and The Power of Your Subconscious Mind - will coach you to optimize the person you were born to be!

How many times have you had an idea that you were really passionate about - one that you really believed was important? How many times have you waited until you had the perfect amount of time or the perfect environment or the perfect set of circumstances to act on that idea? How many times have your ideas vanished into thin air because those "perfect" opportunities never came? No more. We've been on a two-decade quest to find better ways to take action on our ideas - and share those strategies with others.

Popular progressive radio host and New York Times best-selling author Thom Hartmann reveals how and why attempts to establish affordable universal healthcare in the United States have been thwarted and what we can do to finally make it a reality.

These four deluxe audio adaptations of the original Hollywood classic movies enable the listener to enjoy their essence conveniently and enjoyably in every setting and have been reinterpreted as audio dramas that allow you to hear the action and paint the picture in your mind as it happens.

What if someone could guide you, step-by-step, as you identify, plan, and launch your dream career - in just one year. That's what Ben Arment does in his transformative coaching class, which has helped hundreds of people reinvent their lives to enjoy greater enthusiasm and fulfillment while also making a living. Now he's sharing his best insights, advice, and inspiring true stories in Dream Year. You'll find out how people just like you are discovering (or rediscovering) what they were truly born to do, then following a proven process to make it real.

The methods and ideas in this book can help rescue you from a crisis and provide a daily source of practice. This brave work addresses head-on topics that are often shunned or ignored in works of "proper" theology, including the question of physical healing by spiritual means - a topic treated with deepest seriousness - and with the existence of hostile forces that test us on the spiritual path. The Simple Road is balm for parched souls.

Looking at Mindfulness collects classic and esoteric paintings, from Rembrandt to Hopper to Magritte, and offers a lucid commentary on the inner workings of each. André describes the dynamic on the canvas and turns to the viewer's own reactions, exploring the connection between what we see and what we feel. Moving beyond the art, André teaches us what it means to consider our surroundings, our daily interactions and obligations, and their effects on our inner well-being.

Be Your Best Boss is the audiobook to help entrepreneurially minded professionals seize the opportunity offered by the current economic environment to begin a "second act" in their careers. This complete guide explores the full range of questions and concerns voiced by midcareer entrepreneurs, including: how to get started after a lifetime of having other bosses, risks and rewards of making the entrepreneurial leap, and the drawbacks to starting a business under the constraints of traditional start-up costs.

In this life-changing book, energy medicine expert Rhys Thomas shows you how to discover your life purpose and align your decisions with your deepest self, so your life is fulfilling, productive, and full of joy. Trying to meet everyone else's expectations about the type of role you should play - whether in your job, your family, or society - can leave you constantly striving but ultimately dissatisfied.