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  • After-Sales

    After-Sales
    Feb 20 2025
    Great after-sales service builds trust, strengthens relationships, and keeps customers coming back. But how do you follow up professionally and handle post-sale inquiries with confidence? In this episode, we cover the most important phrases for smooth after-sales conversations—whether you're addressing issues, checking in with a client, or discussing warranties. Practice with us and make your follow-ups sound natural and professional!
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    14 Min.
  • Sales

    Sales
    Feb 6 2025
    The first sentences in a sales talk can be a make-or-break moment. Do you sound confident? Do you have the right words to navigate pricing, contracts, and customer questions? In this episode, we’ll cover the most essential phrases for handling your sales appointment smoothly. From discussing pricing to addressing concerns, these phrases will help you speak with clarity and confidence—without overcomplicating things.
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    14 Min.
  • Production

    Production
    Jan 24 2025
    In this episode of evolWing® Business English, we’re diving into the world of production and manufacturing. Whether you’re leading a factory tour, discussing processes with your team, or negotiating with suppliers, having the right vocabulary is key.
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    15 Min.
  • Customer Service

    Customer Service
    Jan 8 2025
    In this episode of evolWing® Business English we focus on essential phrases for providing excellent customer service. Whether you’re helping a customer in person or over the phone, these 15 expressions will help you navigate common situations smoothly.
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    14 Min.
  • Basics

    Basics
    Jan 8 2025
    In this first episode of evolWing® Business English we’re starting with the basics: small talk. Whether you’re meeting a client for the first time, catching up with a colleague, or breaking the ice before a meeting, mastering small talk is a key skill in the business world. Learn 15 essential phrases to navigate any conversation with confidence and ease. Let’s get started!
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    12 Min.