Summary

In this reflective episode of the Web Usability podcast, Lucy Collins shares her insights and experiences from the past year as she navigates her role as a leader in a family business. She discusses the evolution of her leadership style, the importance of accessibility and usability in creating an equitable online world, and the challenges of balancing work with family life. As she looks ahead to 2026, Lucy emphasises the need for empathy and understanding in the digital space, aiming to make the web a better place for everyone.

Takeaways

• Reflecting on the past year is essential for growth.
• Leadership styles can evolve over time.
• Family businesses have unique challenges and advantages.
• Accessibility and usability should be integrated in design.
• Empathy is crucial in leadership and user experience.
• Work-life balance is a continuous challenge for working parents.
• Setting boundaries is important for personal well-being.
• Inclusive design benefits everyone, not just those with disabilities.
• Technology can bridge the digital divide if used correctly.
• The vision for an equitable online world is ambitious but necessary.

Sound Bites

• "Finding my style of leadership."
• "You know what is best for you."
• "We're ending 2025 on a high."

Chapters

00:00 Reflecting on a Year of Growth

05:41 Evolving Leadership and Business Vision

11:20 Integrating Accessibility and Usability

16:59 Balancing Work and Family Life