Why Silos Are a Symptom of System Failure
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Most leaders treat silos as a collaboration problem.
In this episode, Chris and Colin argue they’re something else entirely.
Silos aren’t caused by people failing to work together — they’re the natural output of the systems those people are working in.
Through real-world examples, systems thinking, and practical tools, this episode breaks down:
- why smart, well-intentioned teams still end up working at cross-purposes
- how organizational structure quietly overpowers individual intent
- and what leaders can actually do to diagnose and fix the real causes of siloed behavior.
This is a diagnostic-first conversation focused on fixing systems, not blaming people.
What you’ll learn in this episode- Why silos form even when everyone is competent and motivated (Hint: structure beats intent, every time.)
- The difference between people problems and system problems — and how to tell which one you’re actually dealing with.
- Why “alignment meetings” rarely create alignment and often make the underlying issues worse.
- How Conway’s Law shows up in customer experience (your org chart leaks into your product).
- Why coordination costs rise exponentially as organizations scale — and what that means for growth teams.
- How to spot systemic friction including misaligned goals, unclear ownership, broken handoffs, and siloed data.
- Value Stream Mapping, explained simply and why it’s one of the most powerful tools for diagnosing growth friction.
- A concrete lead management example showing how hours of delay and wasted effort can be eliminated with better system design.
- The role of shared goals, shared context, and incentives in breaking silos sustainably.
- Practical advice you can apply this week without mapping your entire organization or launching a transformation program.
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