Information is everywhere, which means it no longer separates you from your competitors. In this episode of The Next Level Podcast, Jeremy Miner sits down with Icon Becker, founder of Klevr Events, a global events company that has fulfilled over 100 events, served thousands of attendees, and generated over $11M for clients from the stage. Icon breaks down why experience has become the only real value add left in modern business, how small details can cost companies massive opportunities, and why live, in-person connection builds trust faster than content ever can. This conversation is for entrepreneurs, operators, and leaders who want to stand out, build real loyalty, and create experiences that customers remember long after the transaction ends.

Chapters:

(00:00) Introduction

(03:35) The PB&J Moment That Changed Icon’s Perspective

(05:44) How The Pandemic Forced A Complete Business Pivot

(12:28) Experience, Trust, and The Collapse of Online Credibility

(15:12) Compressing Years of Trust Into a 3-Day Experience

(16:28) What Steve Jobs Understood About Experience

(24:52) The Near-Death Moment That Changed How Icon Takes Risk

What part of your customer or client experience would you improve first if you wanted to stand out instantly?

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Connect with Icon

Instagram: https://www.instagram.com/iconicbecker/

Facebook:https://www.facebook.com/iconicbecker/

Youtube: https://www.youtube.com/@IconicBecker/

Linkedin: https://www.linkedin.com/in/iconicbecker/

Website: https://www.klevr.events/