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  • Vendor or Partner? How to Tell If Your MSP Is Truly Invested
    Feb 11 2026

    In this episode, we explore the qualities to look for when selecting a primary guide or partner in your journey. While being responsive and handling immediate issues like a firefighter are valuable traits, it is essential to have someone who can effectively navigate and guide you through your long-term goals and challenges. This episode emphasizes the importance of finding a partner who will be reliable and supportive when you need them most, particularly in your absence.

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    15 Min.
  • Why Data Privacy is Everyone's Responsibility
    Jan 30 2026

    In this episode of What The Tech, Becky Cross, VP of Client Partnerships, discusses the critical topic of data privacy with Jason Collins, FITs Chief Information Security Officer. They explore the misconceptions and risks associated with data retention from a C-level perspective and discuss how ingrained data privacy culture can quickly restore trust following breaches. Jason shares insights on the significance of both logical and physical data privacy and offers advice on proactive measures to manage data privacy effectively. They also touch on the amplified risks that emerging technologies like AI pose to data privacy. Tune in to learn essential strategies and best practices to safeguard your organization’s data.

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    9 Min.
  • The Future of Business Growth and Leveraging Technology
    Jan 14 2026

    In this episode of What The Tech, host and VP of Client Partnerships, Becky Cross, is joined by Adam Tubbs, CEO at FIT Technologies, to discuss the pivotal role emerging technologies like AI and advanced cybersecurity play in driving business growth. The conversation delves into AI's impact on productivity, the importance of cybersecurity in decision-making, and the adaptation to hybrid work environments post-COVID. They also explore strategies for executives to increase their technology proficiency and the need for mutual ownership between IT departments and leadership. Tune in to learn how these elements are shaping growth strategies for businesses looking towards 2026.

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    9 Min.
  • From Process to Progress: The Foundations of Operational Maturity
    Dec 18 2025

    In this episode, FIT’s Chief Operating Officer Ali Tubbs Amato discusses the importance of starting to document your processes from your current state with VP of Client Partnerships, Becky Cross. Ali emphasizes that everyone has to start somewhere, and it's crucial to begin with what you know and gradually build upon it. There's no need for perfection or extensive backtracking. By starting today, you can continue to refine and grow your documentation over time.

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    7 Min.
  • When 'It's Fine for Now' Isn't Enough
    Dec 11 2025

    In this episode of What The Tech, Becky Cross, Vice President of Client Partnerships, discusses the implications of the phrase 'it's fine for now' with Business Development Manager, Will Elffers. You’ll hear Will talk about the risks and hidden costs associated with temporary IT solutions, particularly in areas like cybersecurity and AI readiness. The conversation highlights the importance of a holistic approach to security, including employee education and proactive planning, and addresses common reasons leaders default to temporary fixes. Listeners are encouraged to rethink their approach to IT and consider more sustainable strategies.

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    8 Min.
  • Looking Forward: New Year New IT Resolutions for 2026
    Dec 4 2025

    In this episode of What The Tech, Becky Cross, Vice President of Client Partnerships at FIT, talks through top IT resolutions for 2026 with Jason Collins, Chief Information Security Officer, and Fred Franks, Chief Strategy Officer. They discuss the importance of adopting new technologies like AI to improve efficiency and cybersecurity, the need for thorough planning before implementation, and strategies to manage the balance between innovation and risk. The conversation also covers how businesses can leverage crowd-sourcing from employees for better AI integration and the significance of enhancing existing tools to avoid the 'bright shiny object syndrome.' Tune in to learn practical insights and tips to set strong IT resolutions for the new year.

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    13 Min.
  • Reimagining Learning Through Technology
    Nov 20 2025

    In this episode of What the Tech, FIT’s VP of Client Partnerships, Becky Cross, from FIT Technologies interviews Miro Hummer, the Chief Information Officer at Case Western Reserve University. Miro discusses his career journey and pivotal moments, particularly emphasizing the importance of the human element in technology. He elaborates on Case Western's innovative projects like the holographic anatomy program, AI initiatives, and the future landscape of technology in education. Miro offers invaluable advice for students and professionals in the tech field, highlighting the need for flexibility and continuous learning.

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    11 Min.
  • Educating Tomorrow: AI, Innovation, and the New Normal
    Nov 12 2025

    In this episode of What The Tech, FIT’s VP of Client Partnerships, Becky Cross, sits down with Dr. Charles Dull, Dean of the School of Advanced Manufacturing, Engineering, and Computer Science at Cuyahoga Community College. Dr. Dull shares his insights on the future of higher education, the impact of artificial intelligence, and the lasting changes brought on by COVID-19. He also discusses the balance between innovation and academic quality, and introduces the Cyber AI Futures Institute aimed at addressing AI governance and ethics. Tune in to learn more about the evolving landscape of digital education and how businesses can get involved.

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    14 Min.