We're All On The Same Page | We're All Doing Different Things Titelbild

We're All On The Same Page | We're All Doing Different Things

We're All On The Same Page | We're All Doing Different Things

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Previous CX Patterns episode on creating the conditions where bright spots emerge

Previous CX Patterns episode on bright spots analysis


Previous episode on Bright Spots.


Connect with Sam on LinkedIn - I share customer experience content multiple times a week, and love hearing from listeners with questions or ideas for topics.


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My LinkedIn Learning courses: Customer Experience: 6 Essential Foundations For Lasting Loyalty, How To Create Great Customer Experiences & Build A Customer-Centric Culture. In-depth video series that teach you how to create great experiences, and build customer-centric cultuers.


Thanks to my talented colleague Emily Tolmer for the cover art. Thanks to my friends at Moon Island for the music.

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