Tina Lickova is an independent researcher and service designer. She is also host of the excellent UX Research Geeks podcast.

In this honest and candid episode, Tina talks with me from personal experience about professional burnout working as a researcher: what it is, how to acknowledge it, what the warning signs are and how to take action. We also discuss some positive strategies to adopt to minimise the risk of it in the first place.

I hope you find something thought-provoking here to consider in the context of your own life and work.

You can also read the full Transcript.

Thanks for listening.

Mike Green

Steve Portigal is an experienced user researcher who helps organisations to build more mature user research practices. He is principal of Portigal Consulting, and the author of two books: Doorbells, Danger, and Dead Batteries and Interviewing Users, the second edition of which is now out. He’s also the host of the Dollars to Donuts podcast.

In this episode, Steve and I discuss the latest edition of his classic book 'Interviewing Users'.

Some highlights from this episode:

> 05:20 - How user research has evolved in the last 10 years and the genesis of the second edition of the book

> 11:00 - Remote research and the impact of COVID

> 17:22 - Developments in user research tooling

> 23:40 - Emergence of ResearchOps as a career path

> 31:40 - Navigating challenges in running user research

> 39:37 - Steve’s own key takeaway from the book

> 45:11 - Feedback loops and ways of building rapport with users

> 50:35 - The joy and privilege of researching and learning

> 57:25 - The impact of AI on research as a discipline

I hope you will find plenty here that's thought-provoking to consider in the context of your own work :)

And there's a SPECIAL LISTENER OFFER: until 4 March 2024, you can purchase Steve's new book with a 20% discount here with the code understandingusers. :)

Thanks for listening!

Mike Green @ Researchable

FULL EPISODE TRANSCRIPT

HIGHLIGHTS TRANSCRIPT

Julian Della Mattia is a UX Researcher specialised in Research Operations. He helps companies of all sizes build their user research practices from scratch.

In this episode he explains the ResearchOps function, when and how it can add value to product teams, and he shares his experiences of advising and working with organisations across Europe to elevate how they gather and action insights from their users.

I hope you find something thought-provoking here to consider in the context of your own work.

Thanks for listening.

Mike Green