Nobody remembers another email, but they remember thank-you cards.

In this episode, we sit down with Ryan Hartman, co-founder of Thanks.io, to talk about something surprisingly powerful in today’s digital world: thank-you cards.

We explore why personal, thoughtful follow-up still matters in sales and business, how automation can be used without losing authenticity, and why small gestures often create the biggest impact — especially in relationship-driven industries like sales, insurance, and service businesses.

This conversation is about blending technology and human connection, standing out in a crowded market, and building long-term relationships instead of chasing quick wins.

If you’re looking for smarter ways to follow up, improve client experience, and stay memorable without adding more work to your plate, this episode is for you.

If you’re in sales, marketing, or a service-based business and want to improve retention, referrals, and client experience, this conversation is worth your time.👉 Learn more about our guest and resources at https://www.linkedin.com/in/hartmanryan/ Get $10 in sending credits with my link.... https://thanks.io/?afmc=386I’m Lorena Tomasini, your host, and owner at MALM Life and Health Insurance Agency where we help families and business owners protect their pocket when life happens! Ask about our financial protection review to see any gaps in coverage you may have. To learn more about us, in Florida, Texas, visit our website at www.malmins.com

🎙️ New episodes drop regularly — follow the podcast so you don’t miss the next one.

Startups often think accounting is just about taxes — but today’s guest, Fritz Spencer, from Eisner Amper shows how it’s actually the foundation for scaling smart.

In this episode of The 12 Minute Talks Podcast, learn how the right accounting firm can:

• Help you master cash flow and KPIs

• Build financial confidence to attract investors

• • Create systems that fuel sustainable growth

  
  

  To learn more about our guest go to:

  https://www.linkedin.com/in/fritzspencer/🎧 Listen now and subscribe for weekly insights!

In Episode 140 of the Twelve Minute Talks Podcast, accounting and tax expert from ND Accounting & Tax Services shares her journey from corporate layoff to building a thriving business helping entrepreneurs save money and stay compliant. She opens up about the challenges of launching her firm while earning her MBA, and the strategies she uses to help clients minimize taxes, increase cash flow, and make smarter financial decisions.

From year-round tax planning to avoiding costly IRS penalties, she explains why knowing your numbers is the foundation for business growth — and how even simple changes can make a big impact.

Whether you’re a new business owner or a seasoned entrepreneur, you’ll come away with actionable tips to keep more money in your pocket and set your business up for long-term success.

👉 Learn more about our guest and resources at
https://ndaccountingandtax.com/

https://www.instagram.com/ndaccountingandtaxsvces

https://www.linkedin.com/company/nd-accounting-and-tax-services-llc/

I’m Lorena Tomasini, your host, and owner at MALM Life & Health Insurance Agency, where we help families and business owners protect their pocket when life happens!

Ask about our financial protection review to see any gaps in coverage you may have.

To learn more about us, in Florida, Texas, Louisiana or Illinois, visit our website at www.malmins.com

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