In this episode, Nicky Miklós and Leah Mether explore the evolving landscape of leadership, particularly in the context of rapid change and uncertainty. They discuss the importance of human skills, emotional intelligence, and effective communication in navigating challenges, especially with the rise of AI. Leah emphasizes the need for leaders to model desired behaviours, create a speak-up culture, and set clear expectations with their teams. The discussion also highlights the significance of building trust and psychological safety within teams, as well as the necessity of consistent communication during times of uncertainty. Ultimately, the conversation serves as a guide for leaders to steer their teams through the storm of change while fostering a positive and productive work environment.

Check out Leah's work here - https://www.leahmether.com.au/

Leah's YouTube - https://www.youtube.com/@leahmetherspeaker

Connect on LinkedIn - https://www.linkedin.com/in/leahmetherspeaker/

Previous episodes with Leah - Bringing Humanity to Leadership with Leah Mether

Red Brick Thinking episode - Let's Red Brick It! Cutting Through the Clutter with Donna McGeorge

Learn more about Nicky at nickymiklos.com

Grab The Growth Code™ here!

Get your a copy of Healthy Hustle: The New Blueprint to Thrive in Business & Life at www.healthyhustle.com.au

Connect: LinkedIn | Instagram

Contact: 0403 191 404 | hello@nickymiklos.com

Music by Jules Miklos-Woodley

Sales has changed, and if your conversations still focus on features, pricing, and pressure tactics, you may already be falling behind. Today’s buyers are more informed, more cautious, and more overwhelmed with choice than ever before. Winning deals now is less about pushing harder and more about building trust, reducing friction, and helping buyers feel confident in their decisions.

In this episode, Nicky Miklós explores what is really driving modern sales conversations. She shares how AI, increased buyer transparency, and changing buyer psychology are reshaping sales leadership in 2026 and beyond. The discussion focuses on what top-performing sales teams are doing differently, and why many traditional approaches no longer work.

At the center of the episode is the TEC Framework: Trust, Ease, and Confidence. Nicky explains how this simple but powerful model helps sales teams close deals faster, even in uncertain markets. You will learn why trust has become one of the biggest factors in whether a deal moves forward or stalls, how to make the buying process easier for clients who are already overloaded, and why confidence matters more than persuasion.

The conversation also looks at why feature-led selling has lost its impact and how meaningful, human conversations now create stronger relationships and better long-term results. Nicky shares real-world lessons from leading sales teams through challenging periods like the GFC and COVID, offering practical insights into what works when markets are unpredictable and buyer confidence is low.

Technology plays a role too. This episode breaks down how tools like AI can support better coaching and smarter sales conversations when used intentionally. Referencing research from HubSpot showing that nearly 30 percent of deals fall apart due to a lack of trust, the discussion highlights the real cost of overlooking the emotional side of selling.

This episode is also a call to action for sales leaders. The role has shifted from enforcing scripts and chasing numbers to creating clarity, coaching with intention, and helping buyers feel safe making decisions. When trust is present, deals move faster and relationships last longer. When it is missing, even strong solutions struggle to gain traction.

If you are a sales leader, entrepreneur, or decision-maker looking to future-proof your team and close smarter, more sustainable deals, this episode offers practical ideas you can start using right away. Tune in to learn how to turn everyday sales conversations into trust-building moments that convert.

www.nickymiklos.com

Learn more about Nicky at nickymiklos.com

Grab The Growth Code™ here!

Get your a copy of Healthy Hustle: The New Blueprint to Thrive in Business & Life at www.healthyhustle.com.au

Connect: LinkedIn | Instagram

Contact: 0403 191 404 | hello@nickymiklos.com

Music by Jules Miklos-Woodley

Great leadership is not about making every decision. It is also about teaching others how to make good ones.

In this episode, Nicky Miklós breaks down why decision-making sits at the heart of effective leadership and business growth. She shares a simple but powerful decision-making triage that helps leaders cut through noise, prioritise what actually matters, and build teams that think for themselves.

You will learn how setting clear parameters and asking the right questions can remove bottlenecks, boost productivity, and create true team autonomy. This is a practical episode for leaders who want to step out of constant decision fatigue and into confident, healthy hustle.

Key Takeaways

• Strong decision-making is a core leadership skill, not an optional extra
• Autonomous teams free leaders to focus on strategy and growth
• A decision-making triage helps separate urgent from important
• Clear boundaries give teams confidence to act
• Three guiding questions sharpen better decisions
• Feedback strengthens decision-making over time
• Empowered teams perform better and take ownership
• Coaching decision skills builds long-term independence
• One size does not fit all, frameworks should fit the team

Learn more about Nicky at nickymiklos.com

Grab The Growth Code™ here!

Get your a copy of Healthy Hustle: The New Blueprint to Thrive in Business & Life at www.healthyhustle.com.au

Connect: LinkedIn | Instagram

Contact: 0403 191 404 | hello@nickymiklos.com

Music by Jules Miklos-Woodley