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  • Ban the Banhammer

    Ban the Banhammer
    Sep 26 2017
    Scott and Randy discuss the (mis)use of the various forms of the "ban" tool, and provide alternative techniques.
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    24 Min.
  • Episode 27 - Responsibility.com

    Episode 27 - Responsibility.com
    Oct 17 2016
    Marc, Scott, and Randy talk about recent changes at social platform companies as they wrestle with the ethics of their customers causing conflict, such as racism/sexism in AirBNB and Nextdoor.
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    13 Min.
  • Why Comments Suck

    Why Comments Suck
    Sep 23 2016
    Scott and Randy tear into the history and problems of comments on "news" sites, and identify the most overlooked problem. They then talk about current and future solutions.
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    22 Min.
  • Amplifying Influencers

    Amplifying Influencers
    Feb 8 2016
    Part 4 of our Social Network Analysis Series. Marc details how seeking out specific influential people, or mayors, in your topic areas can lead to better engagement with new networks of people.
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    19 Min.
  • Two Recipes for Stone Soup

    Two Recipes for Stone Soup
    Dec 31 2015
    A Fable of Pre-Funding Startups
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    11 Min.
  • Quantifying Empathy

    Quantifying Empathy
    Nov 24 2015
    You KNOW Marc, Randy, and Scott couldn't let Twitter messing with Favorites and Facebook Reactions go without some spirited discussion.
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    20 Min.
  • Best Practices - Starting Enthusiast Communities

    Best Practices - Starting Enthusiast Communities
    Apr 22 2015
    This episode is for people starting an online community based on an existing group, family, friends, team, club, fans, church, guild, or hobby enthusiast.
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    21 Min.
  • The Rise and Fall of a Comment Empire - Justin Isaf

    The Rise and Fall of a Comment Empire - Justin Isaf
    Jan 23 2015
    This is the third in our series of episodes critiquing Huffing Posts changes in commenting policies and technology. This time, we interview an insider: Justin Isaf who was in charge of community at HuffPo in 2011 and 2012.
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    15 Min.