Scott returns from a month of trade shows to break down what he’s seeing on the front lines of e-commerce, and why we’re entering a new era of “AI visibility” for Amazon sellers. He shares how the largest brand client his team has ever signed actually found them through ChatGPT, and what that means for agencies, software tools, and brands trying to stand out online. Scott walks through the major eras of selling on Amazon, from early booksellers and repricers to retail and wholesale resellers, the private label boom with Jungle Scout, the rise of Amazon advertising and analytics tools, TikTok Shop’s rapid growth, and now AI business agents and shopping assistants. He explains how AI tools like ChatGPT and Gemini already influence which Amazon products, agencies, and software tools get recommended, and why strong written content, clear bullet points, and smart keyword strategy matter more than ever.

Episode Notes:

00:30 - Signing Up a Large Corporation

01:30 - The Evolution of Amazon Selling: Era by Era

06:50 - The Dawn of AI Visibility

07:29 - Understanding AI Visibility on Amazon

10:05 - Building Amazon Visibility

11:19 - Amazon vs. AI Shopping Agents

13:47 - Content Optimization for the AI Era

16:02 - Keyword Ranking by State

16:55 - SmartScout’s Feedback Tool

Related Post: The Ultimate Guide to Amazon Selling Tools (and How to Choose the Right One)

Scott’s Links:

LinkedIn: linkedin.com/in/scott-needham-a8b39813

X: @itsScottNeedham

Instagram: @smartestseller

YouTube: www.youtube.com/@smartestamazonseller2371

Newsletter: https://www.smartscout.com/newsletter-sign-up

Blog: https://www.smartscout.com/blog

Discover why simplicity might be the ultimate Amazon strategy. This is straight from an industry veteran who’s seen it all. In this episode, Scott sits down with Scotty O. of Quickfire and Always Off Brand podcast to unpack decades of experience navigating Amazon’s third-party marketplace. From working with iconic brands like Columbia Sportswear and North Face to building agencies and embracing straightforward solutions over flashy tech, Scotty O. shares practical wisdom for sellers at every stage. They dive into the realities of ad management, finding your ideal client fit, surviving category competition, and why Amazon Business is suddenly a hot topic.

Episode Notes:

00:11 - Scotty O Introduction

03:08 - Scott Ohsman's Retail Journey

05:15 - Entering the Agency World 06:22 - Life at Quickfire

09:51 - Tech, Tools, and Agency Value

10:40 - Audience Awareness and Communication Styles 13:43 - Niche Services and Transparent Relationships

15:49 - The Realities of the Amazon Marketplace

17:39 - The Seller's Dilemma: Guarantees and Incremental Wins

21:15 - Pricing and Competition: Can Small Brands Win?

26:00 - Chinese Sellers, External Traffic, and Ad Tech

27:54 - Amazon Business: The Sleeping Giant

Related Post: How to Know Amazon Market Share by Category: What Brands Are Winning on Amazon and Why

How to Reach Scotty O:

LinkedIn: linkedin.com/in/scott-ohsman-861196a6

Website: quickfirenow.com

Always Off Brand Podcast: Spotify | Apple Podcast

Scott’s Links:

LinkedIn: linkedin.com/in/scott-needham-a8b39813

X: @itsScottNeedham

Instagram: @smartestseller

YouTube: www.youtube.com/@smartestamazonseller2371

Newsletter: https://www.smartscout.com/newsletter-sign-up

Blog: https://www.smartscout.com/blog

Scott and Noah unpacks agency growth that actually moves the needle for Amazon sellers.

They tackle conference takeaways, real playbooks for managing hundreds of brands, and how “unreasonable hospitality” builds sticky B2B relationships. You will hear how top teams stay resilient, communicate proactively, and keep speed and flexibility at the center of every client touchpoint.

Also learn how AI is reshaping product discovery on Amazon, from ChatGPT workflows to Rufus and what that means for ranking, conversion, and revenue.

Instead of chasing vanity metrics, Scott and Noah show how to optimize for sales and profitability first, with SEO as a supporting lever.

If you run an Amazon agency or lead an in-house marketplace team, this episode is your roadmap to faster growth, smarter tools, and happier clients.

Episode Notes:

00:50 - Noah Wickham Introduction 02:25 - E-commerce Beginnings and Favorites 04:20 - Joining My Amazon Guy 05:24 - Leadership Journey with Steven Pope 09:55 - What Amazon Sellers Value 11:00 - The Four Pillars of Amazon Success 11:59 - Amazon Accelerate 13:35 - Amazon’s AI Strategy and New Tools 15:45 - Building an AI Tool for Amazon Sellers 19:17 - Adapting to AI Search Behavior 20:25 - The Rise and Adoption of Rufus 21:55 - Golden Seller Awards 24:06 - Managing Hundreds of Seller Accounts 27:10 - The Importance of Speed and Execution 28:20 - Unreasonable Hospitality in B2B Contexts 29:10 - Fast Onboarding and Proactive Communication 31:04 - Business Growth, Innovation, and Culture

Sellers United 2025

Related Post: Top 10 Creator Brands on Amazon in 2025

How to Reach Noah: LinkedIn: linkedin.com/in/noahwickham/

Scott’s Links: LinkedIn: linkedin.com/in/scott-needham-a8b39813 X: @itsScottNeedham Instagram: @smartestseller YouTube: www.youtube.com/@smartestamazonseller2371 Newsletter: https://www.smartscout.com/newsletter-sign-up Blog: https://www.smartscout.com/blog