Artificial intelligence is transforming how businesses operate but it doesn’t have to make people obsolete.

In this segment of Tech Legacies, Ben Coan, Managing Director & Head of Managed Services at Odyssey Information Services, shares practical advice for both employees and employers navigating the AI era.

Ben explains why the best professionals won’t resist AI, they’ll learn how to use it to become more valuable. Instead of fearing replacement, tech professionals should embrace AI tools, improve their workflows, and help their organizations adapt.

At the same time, leaders need to recognize and retain the people who evolve with technology. After all, businesses are still built on relationships, collaboration, and human insight. Those are things AI can’t replace.

Ben also highlights an overlooked challenge many companies face today: legacy systems and undocumented processes. Without proper documentation, training, and knowledge transfer, organizations risk losing critical operational knowledge as experienced workers retire.

In this conversation, you’ll learn:

• Why learning AI is key to staying valuable in your career
• How leaders should support employees adapting to AI
• The hidden risk of legacy systems and undocumented processes
• Why human relationships still drive business success even in the AI era

If you're a tech professional, CIO, or business leader, this discussion offers practical insight on how to adapt, evolve, and stay relevant as AI reshapes the workplace.

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Connect with Odyssey Information Services on LinkedIn at https://www.linkedin.com/company/odyssey-information-services/

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Connect with the podcast host, Fanny Dunagan on LinkedIn at https://www.linkedin.com/in/fannydunagan/

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Work with our podcast team at PathLynks: https://www.linkedin.com/company/pathlynks-llc/

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