Graeme Samuel AC, among his many roles, is a Professorial Fellow in Monash University's Business School and School of Public Health and Preventative Medicine. I worked at the ACCC when Graeme was Chair. Since 2014 he has held the position of Chair of Dementia Australia, the national peak body for people impacted by dementia. As an advocate of good design, I was keen to hear about how products and environments can be designed to meet the needs of people living with dementia. Before we got to that, Graeme explained a lot about different types of dementia and their effects.

A recording of the product safety panel at the 2019 national consumer congress.

The session is moderated by the Deputy Chair of the Australian Competition and Consumer Commission. Three leading commentators, including Product Safety Solutions' Gail Greatorex, offer insights into the state of product safety in Australia.

How do you know what's in your products? Which companies are supplying the component parts? Who's provided them with the raw materials? Have independent checks been done along the way? How can you manage the myriad actions and transactions that go into your product?

ICIX is a global company that enables transparency throughout the supply chain.

In this interview, Matt explains the value of whole-of-system transparency using data systems, compared with product traceability.