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  • The Hidden Infrastructure: How Management Quality Shapes Career Trajectories and Institutional Performance in Higher Education, by Jonathan H. Westover PhD
    Jan 18 2026

    Abstract: This article examines the role of management quality as institutional infrastructure in higher education, drawing on recent longitudinal evidence linking manager performance to employee salary progression, internal mobility, and retention. While colleges and universities invest heavily in student success initiatives and financial planning, people management is often treated as an assumed competency rather than a cultivated strategic capability. The evidence suggests this assumption carries significant costs. Over multiple years, employees reporting to high-performing managers experience measurably faster advancement and broader institutional mobility than peers led by weaker managers—differences that compound over time and directly affect institutional capacity to execute strategic priorities. This article synthesizes research from organizational behavior, human capital development, and higher education administration to propose evidence-based interventions institutions can implement to strengthen management quality, including structured development pathways, transparent performance ecosystems, and distributed leadership models that treat management capability as strategic infrastructure rather than administrative overhead.

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    32 Min.
  • AI Adoption as Screening Design: When Candidate Choice Becomes Signal, by Jonathan H. Westover PhD
    37 Min.
  • Leading With Hope When Hope Feels Lost: An Evidence-Based Framework for Resilient Leadership, by Jonathan H. Westover PhD
    Jan 16 2026

    Abstract: Leaders across sectors increasingly report difficulty sustaining hope amid accelerating crises, information overload, and fractured social trust. This article synthesizes psychological research on hope theory with organizational scholarship on sensemaking and leadership to offer evidence-based strategies for cultivating and communicating hope during prolonged uncertainty. Drawing on Snyder's hope theory, recent multidimensional models of hope, and research on adaptive leadership, we examine why hope feels uniquely challenging in contemporary organizational contexts and outline six practical domains—cognitive, affective, behavioral, social, spiritual/existential, and developmental—through which leaders can strengthen their own hope and foster collective resilience. Case examples from healthcare, technology, education, and manufacturing illustrate how organizations sustain hope through transparent communication, distributed sensemaking, and deliberately designed moments of collective efficacy. The article concludes that hope is not merely an emotional state to be recovered but a dynamic, relational capacity that leaders can intentionally practice and amplify, even—and especially—when it feels most elusive.

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    16 Min.
  • The Hidden Cost of Trust Misalignment: How Emotional and Cognitive Dissonance Undermines AI Adoption in Organizations, by Jonathan H. Westover PhD
    Jan 15 2026

    Abstract: Artificial intelligence adoption in organizations fails at rates approaching 80%, despite substantial investment and strategic priority. This article synthesizes findings from a real-world qualitative study tracking AI implementation in a software development firm to reveal how organizational members develop four distinct trust configurations—full trust, full distrust, uncomfortable trust, and blind trust—each triggering different behavioral responses that fundamentally shape AI performance and adoption outcomes. Unlike previous research assuming use/non-use as the primary behavioral outcome, this analysis demonstrates that organizational members actively detail, confine, withdraw, or manipulate their digital footprints based on trust configurations, creating a vicious cycle where biased or asymmetric data degrades AI performance, further eroding trust and stalling adoption. The article offers evidence-based interventions addressing both cognitive trust (through transparency, training, and realistic expectation-setting) and emotional trust (through psychological safety, ethical governance, and leadership emotional contagion), while highlighting the critical insight that organizational culture alone cannot guarantee AI adoption success. Organizations must develop personalized, trust-configuration-specific strategies that recognize the intricate interplay between rational evaluation and emotional response in technology adoption.

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    41 Min.
  • Neuroscience Hacks to Enhance Learning Agility in Leaders: A Practitioner's Guide to Brain-Based Development, by Jonathan H. Westover PhD
    Jan 15 2026

    Abstract: Learning agility—the capacity to rapidly learn from experience and apply that learning to novel, complex challenges—has emerged as a critical predictor of leadership potential and performance. This article synthesizes current neuroscience research with the five widely studied dimensions of learning agility: mental agility, people agility, change agility, results agility, and self-awareness. Drawing on Williams and Nowack's (2022) neuroscience framework and broader empirical evidence, we examine how specific brain structures and neural pathways underpin each dimension and translate these insights into evidence-based organizational interventions. Organizations face mounting pressure to identify and develop adaptive leaders capable of navigating volatility, uncertainty, complexity, and ambiguity. Understanding the neurobiological foundations of learning agility enables practitioners to design more effective development programs that leverage brain plasticity, optimize cognitive and emotional regulation, and accelerate behavioral change. We present concrete, research-validated strategies spanning cognitive reappraisal techniques, sleep optimization protocols, mental rehearsal practices, and feedback design principles that consulting psychologists, executive coaches, and talent development professionals can implement immediately. The integration of neuroscience with learning agility research offers a promising pathway to enhance leadership effectiveness while advancing our theoretical understanding of adult development and organizational learning.

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    18 Min.
  • Polymathic Leadership in Industry 5.0: Bridging Human Ingenuity and Technological Transformation, by Jonathan H. Westover PhD
    Jan 14 2026

    Abstract: Industry 5.0 represents a paradigm shift from automation-centric manufacturing toward human-centric, sustainable, and resilient production systems that harmonize advanced technologies with human creativity and values. This transition demands a fundamentally different leadership archetype—one characterized by polymathic thinking that bridges technical, humanistic, and systems-oriented knowledge domains. Polymathic leaders possess exceptional capacity to learn across disciplines, connect disparate knowledge fields, and integrate insights from technology, psychology, ethics, sustainability, and organizational design into coherent strategic frameworks. Drawing on research from organizational behavior, neuroscience, innovation studies, and industrial transformation literature, this article examines why polymathic leadership has become essential for navigating Industry 5.0's complexity. It explores evidence-based approaches organizations can implement to cultivate polymathic capabilities, presents examples of polymathic leadership in practice across manufacturing, healthcare, and technology sectors, and outlines frameworks for building long-term organizational capacity for interdisciplinary thinking and adaptive problem-solving in an era defined by convergence.

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    48 Min.
  • The Future of Work with AI: Moving from Individual Gains to Collective Intelligence, by Jonathan H. Westover PhD
    Jan 12 2026

    Abstract: This report synthesizes recent evidence on how artificial intelligence is reshaping work, drawing from Microsoft's 2025 New Future of Work Report and the broader research literature. While 2024 marked individual productivity gains from generative AI, 2025 signals a critical shift toward collective productivity—how teams, organizations, and communities can improve together with AI. Adoption continues to accelerate globally, with enterprise ChatGPT messages increasing eightfold year-over-year, yet organizational success depends heavily on employee engagement, trust, and participatory design rather than top-down mandates. Evidence reveals meaningful productivity gains and time savings, particularly in knowledge work, but also emerging challenges including AI-generated "workslop," cognitive deskilling risks, and mixed labor market effects concentrated among early-career workers. Human-AI collaboration is evolving from passive tool use to active partnership, requiring new interaction paradigms, robust common ground, and cognitively engaging workflows. Teams face distinct challenges as AI shifts from supporting individuals to enabling group work, demanding new evaluation frameworks, proactive agent behaviors, and careful attention to social dynamics. This report examines adoption patterns, workforce impacts, collaboration design, cognitive implications, and sector-specific transformations while highlighting that AI's ultimate value depends not on technical capabilities alone but on intentional organizational choices that prioritize human agency, skill development, and equitable outcomes.

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    41 Min.
  • Digital Detox as Organizational Strategy: Building Sustainable Technology Relationships at Work, by Jonathan H. Westover PhD
    Jan 12 2026

    Abstract: Organizations increasingly confront the dual-edged nature of workplace digitalization: enhanced connectivity alongside rising technostress, boundary erosion, and wellbeing concerns. This article examines digital detox—intentional technology disengagement—as an evidence-based organizational intervention. Drawing on research spanning information systems, organizational psychology, and wellbeing studies, we synthesize emerging evidence on digital detox prevalence, outcomes, and implementation strategies. Analysis reveals that structured digital detox initiatives reduce technostress, improve work-life boundaries, and enhance employee wellbeing, though effects vary by implementation design and organizational context. We present evidence-based interventions including micro-breaks, boundary-setting protocols, communication norms, and technology redesign, illustrated through organizational examples from technology, healthcare, and professional services sectors. The article concludes by outlining forward-looking capabilities organizations require to build sustainable digital work environments: human-centered technology governance, adaptive work design, and continuous learning systems that balance connectivity with cognitive recovery.

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    39 Min.