The Digital Table: How Technology is Reshaping Hospitality
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The Digital Table: How Technology is Reshaping Hospitality
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This week, I’m joined by Noah Glass, Founder & CEO of Olo, for a powerful conversation about how technology is transforming the way restaurants operate, connect with guests, and drive revenue.
As a pioneer in digital ordering, Noah has been ahead of the curve—long before online ordering, delivery, and guest data became essential to the industry. Today, Olo powers some of the biggest restaurant brands, helping them take control of their digital experience and build stronger, more profitable relationships with their guests.
We dive into how guest expectations have evolved, why owning your customer data is more important than ever, and where operators are missing opportunities when it comes to digital strategy. Noah also shares insights on the future of restaurants, including AI, personalization, and what leaders need to do know to stay competitive.
This episode is a must-listen for anyone looking to understand where hospitality is headed—and how to stay ahead of it.