In this episode of Tap Into Something Better, Hannah Freeman sits down with Samantha Mant, founder and CEO of Halcyan Water Conditioners, to explore the hidden impact of limescale on energy consumption and carbon footprints.

Samantha shares her journey from conservation to innovation, explaining how Halcyan’s 30-year warranty water conditioners prevent limescale, protect appliances, and drive long-term energy savings. Together, they uncover why water is radically undervalued in sustainability conversations, the importance of accountability in green claims, and how small innovations can create big environmental change.

💡 Key Takeaways:

• Halcyan prevents limescale build-up while saving energy.

• Limescale dramatically increases energy use.

• A 30-year warranty proves durability and trust.

• Real sustainability demands honesty and accountability.

• Small solutions can drive large-scale environmental progress.

• Dogs in the workplace can improve wellbeing too!

🎧 Tune in for an honest conversation on sustainability, innovation, and why it’s time we start valuing water properly.

Follow Samantha Mant, and Halcyan on Linkedin here

In this episode of Tap Into Something Better, Hannah Freeman sits down with Andrew Hulbert, incoming Chair of the Institute of Workplace and Facilities Management (IWFM), founder of Pareto FM, and passionate advocate for values-led leadership. Andrew shares why he believes facilities management is — and always has been — about people first. From getting the basics right for frontline teams, to creating environments that drive productivity and wellbeing, Andrew highlights how FM can be both a life-changing career and a force for good. Expect reflections on the “unsexy” side of FM, leading with values in a cost-driven world, and why goats in the office might just be the future.

You can follow Andrew Hulbert on LinkedIn here.

And you can find out more about The Tap Specialist here

What if the real reason your culture initiatives aren’t working… is because you’re treating symptoms, not systems?

In this episode of Tap Into Something Better, we sit down with Paula Brockwell — chartered occupational psychologist, culture strategist, and founder of The Employee Experience Project. Paula’s on a mission to dismantle the “fun-washing” culture trend and replace it with something bolder: real, scalable, measurable culture change that starts with capability and ends with accountability.

We talk about:

• Why “perks” don’t fix broken systems

• Who actually owns culture change (spoiler: it’s not just HR)

• How to build alignment without chasing perfection

• The role of curiosity in healing fractured teams

If you’re tired of meaningless engagement surveys, one-off workshops, or vibes-based culture strategies… this one’s for you.

Connect with Paula on LinkedIn or visit employeeexperienceproject.com

In this episode of Tap Into Something Better, Hannah sits down with Hattie Hasan MBE — trailblazing plumber, author, and founder of Stopcocks Women Plumbers. From being the first woman at Leeds College of Building, to creating rainwater harvesting systems in drought-hit Kenya, to launching the Register of Tradeswomen, Hattie has spent three decades turning barriers into platforms.

We explore how water quite literally creates civilisation, why visibility and equity in the trades matter, and how self-employment can be both empowering and isolating. Hattie shares stories of resilience, innovation, and community — from building tanks out of gabion baskets to empowering survivors of abuse through DIY Champs.

This is an episode about water, work, and what it takes to change an industry that wasn’t built with women in mind.

Follow Hattie on LinkedIn

Check out the Tradeswomen Together Podcast

Find out more about The Tap Specialist

Nearly 30 years in Facilities Management has given Sajna Rahman more than experience — it’s given her perspective.

Speaker, coach, customer experience expert, and co-founder of Tomorrow Meets Today, Sajna has spent her career breaking barriers, mentoring future leaders, and challenging organisations to stop treating inclusion as a tick-box exercise.

In this episode of Tap Into Something Better, Sajna and Hannah explore: 💡 Why equity and inclusion still get stuck in “tick-box” mode — and how to change it 🧠 The mindset shifts that help women (and especially South Asian women) rise, without burning out 🌟 “The Imposter Monster” — and why feeling uncomfortable is actually a sign of growth 🤝 Building your “personal boardroom” to co-elevate with others instead of going it alone 🚫 Why workplace culture has to outlast individual leaders — and how to make systemic change

Sajna brings honesty, humour, and hard-won wisdom to a conversation that proves: representation matters, mindset matters, and true culture change is always possible.

Check out Sajna on LinkedIn.

And find out how we support FM and workplace design companies to bring inclusivity and sustainability to the table.

Accessibility shouldn’t be an afterthought - and Luis Canto e Castro is here to prove why.

Founder of Unstoppable Living Limited, multi-award-nominated accessibility consultant, coach, and disability advocate, Luis is known for his fearless honesty and his mission to make inclusion real, practical, and impactful.

In this episode of Tap Into Something Better, we dive into:

• Why accessibility has to be built in from the start - not retrofitted later at huge cost
• The surprising digital barriers costing businesses billions in lost revenue (and how to fix them)
• Why “reasonable adjustments” are anything but reasonable - and the policies that actually work
• How AI is becoming an enabler for disabled professionals (and why it’s not about replacement)
• Plus: why Luis thinks bringing your hobbies to work could transform culture

This is a conversation full of blunt truths, practical insights, and a fresh perspective on what it takes to move accessibility beyond tick-box exercises and into everyday business success.

Follow Luis on LinkedIn here

Check out more about The Tap Specialist here

Vulnerability, menopause, and a house built by women — meet the D&I leader breaking every mould.

Kat Parsons is the Group Head of Diversity, Equity & Inclusion at Centrica — and a force for change in some of the UK’s most male-dominated industries. In this episode, Kat shares why true inclusion starts with picking one big thing and going all-in, how a simple conversation about menopause unlocked cultural change in FM, and why vulnerability (with a dash of humour) is her secret leadership tool.

We also dive into the Female Design & Build Project — Kat’s audacious mission to renovate her home using an all-female team, from architects to asbestos surveyors. The result? A living case study proving women belong in every role, on and off the tools.

Whether you’re leading cultural change, advocating for underrepresented voices, or just love a good story about breaking the rules to get results — this conversation will leave you inspired (and maybe a little braver).

Follow Kat on LinkedIn here.

In this episode of Tap Into Something Better, Hannah is joined by the incredible Louisa Clarke - veteran, leadership coach, FM powerhouse, and all-round truth-teller. With nearly 30 years’ experience across the RAF, government, and commercial business, Louisa brings clarity and compassion to conversations many leaders still avoid.

Together they explore:

• Why FM is such a powerful second career for veterans - and what still needs to change

• The radical case for supporting women through menopause and perimenopause

• Why older women and career changers are being excluded from the D&I narrative

• How to retain female leaders after you’ve promoted them

• And yes, why every office needs a dog

It’s real, it's relatable, and it’s a must-listen for anyone designing, managing, or leading workplace culture.

Follow Louisa on LinkedIn

Or check out The Human Centric Workplace