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Tales from Planet Customer Experience

Tales from Planet Customer Experience

Von: Brian Bruner
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 Join us as we share stories (both good and bad) about experiences we have had as customers - from airlines to grocery stores and everywhere in between!Brian Bruner 2022 Ökonomie
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  • Ep029 - Feeling Frustration From Phone Fixes

    Ep029 - Feeling Frustration From Phone Fixes
    Jan 26 2026

    Join us as Dilyana and Brian talk about having to explain your issues over and over again - and how frustrating that is for customers!
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    13 Min.
  • Ep 028 - Glucose, Massages, and Food Trucks

    Ep 028 - Glucose, Massages, and Food Trucks
    Sep 15 2025

    Join us as we discuss a number of different stories - from glucose monitors to massages to food trucks! What do these have in common? Why great customer experience stories of course! Take a listen with us!
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    26 Min.
  • Ep 027 - Executives wiping down the bathroom?

    Ep 027 - Executives wiping down the bathroom?
    Aug 22 2025

    Join us as we visit with our friend Vance Morris as he shares some great insights he's learned, including observing a Ritz Carlton executive wiping the bathroom down to ensure more people ensure the experience is clean and pristine!
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    26 Min.
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