Turnovers are the hardest – and most stressful – part of running a short-term rental. But they don’t have to be.

In this episode of Turnover Tactics, James Varley is joined by Assaf Karmon, CEO and Co-Founder of Turno, to break down what actually goes wrong with turnovers – and how the best operators fix it.

We cover:

• Why turnovers cause more stress than any other part of hosting

• Why some high-income investors still clean their own rentals (and why that’s a big problem)

• The most common turnover mistakes hosts make

• What breaks first when you start to scale – and how to overcome it

• Where automation has the biggest impact on operations

• Why optimising for stability beats chasing the lowest cost

• Individual cleaners vs cleaning companies

• Cultural differences between US hosts and other markets

• What a great turnover really looks like (so your business can run without you)

1:44 Turnovers are the hardest part of hosting

5:04 So many high-income investors clean their own rentals (which is crazy!)

6:57 Why turnovers cause so much stress

8:15 Assaf’s lightbulb moment which led to founding Turno

10:47 The most common turnover mistakes

14:38 What breaks first when you scale – and how do you overcome that?

17:20 Where automation can make the biggest difference for vacation rental hosts

20:19 Optimise for stability over cost

23:47 Working with individual cleaners or companies

25:42 The cultural differences between hosts in the US and other parts of the world

27:52 What a great turnover should look like – you can run your rental from your grave!

If you’re a host or property manager looking to scale sustainably, reduce stress, and build a business that doesn’t rely on you, this episode is a must-watch.

Turnover Tactics is powered by Turno – the all-in-one cleaning and turnover management platform built specifically for short-term rental hosts. Click here to get started: https://turno.com/find-cleaners/?utm_source=ad&utm_medium=promoted&utm_campaign=hch_a_to_z

Turnover Tactics is presented by James Varley, Founder and CEO of Host Planet. Connect with James on LinkedIn: https://www.linkedin.com/in/jdsvarley/

Host Planet: https://www.hostplanet.club/

Assaf Karmon: https://www.linkedin.com/in/assafkarmon/

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