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A facial can be fast, luxurious, and accessible- and still scale nationwide. We sit down with FACE FOUNDRIÉ founder Michele Henry to unpack how an open-air, under-an-hour service became a franchisable engine powered by walk-ins, memberships, and a meticulously designed client journey. From the first location next to a Starbucks to a flagship on Austin’s South Congress, Michele explains why patience in Class A real estate and the right co-tenants can change a brand’s trajectory.

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What happens when a chef treats a tortilla like a canvas and a restaurant like a community lab? Miguel Reyes, cofounder of Quesadilla Gorilla, shares how a tiny Fresno storefront grew into a franchise-ready brand rooted in scratch cooking, playful specials, and authentic connection. We unpack the systems behind consistent quality, the menu philosophy that balances tradition with experimentation, and the real estate strategy that favors grocery-anchored centers over drive-thrus. If you're curious about scaling with soul, Miguel’s transparent roadmap, from focused margaritas to franchisee-led marketing is packed with insights.

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Todd Gailor's journey from corporate banker to entertainment entrepreneur offers a masterclass in seizing opportunities others miss. After 20 years in commercial lending, a pandemic-induced moment of reflection led him to acquire Edder's Custom Golf Center, a rundown but beloved Cincinnati institution dating back to 1951.

What makes The Acres special goes beyond golf balls and putters. Gailor recognized that creating spaces where families disconnect from technology and reconnect with each other fills a crucial need in our digital age. "The kids and parents are playing miniature golf together," he explains. "There's this incredible family dynamic of unplugged." This philosophy guides every aspect of the business – from the four core revenue centers (driving range, miniature golf, restaurant, and bar) to seasonal innovations like their popular lighted forest walk.

Perhaps most remarkable is The Acres' relationship with Mill Creek, once North America's most endangered urban waterway. Rather than hiding this natural feature behind invasive honeysuckle, Gailor partnered with environmental organizations to showcase the creek's remarkable recovery. Today, visitors spot bald eagles, herons, and turtles along its banks – a stunning environmental success story integrated seamlessly into an entertainment business.

For entrepreneurs, Gailor's candid insights about delegation challenges, trusted business relationships, and community-building offer valuable lessons. His approach to merchandising – focusing on creating unique branded items rather than competing with big-box retailers – demonstrates strategic thinking in a competitive landscape. Whether you're a retail investor, aspiring business owner, or simply curious about innovative entertainment concepts, this conversation reveals how passion, vision, and community focus can transform a traditional business into something extraordinary.