How do you build a Real-Time Information Center (RTIC) from the ground up, while launching DFR and proving ROI to chiefs, council, and community?

Jamie Hudson, Director of Real-Time & DFR Consulting, and Caity Peak, Collaborative Policing Strategist, host a candid conversation with:
• Andrea Cortez, RTIC Manager, Elk Grove PD
• Nikki Bell, RTIC Manager, Vacaville PD

They unpack: hiring for drive and a "stick-to-it-iveness" attitude, balancing assertiveness with relationships, working in the “gray” before policies exist, documenting impact, and practical ways to measure value—beyond simple clearance counts.

You’ll learn
– What traits predict success in RTIC roles (and why backgrounds can vary widely)
– How to operate without a perfect SOP and when to finally write one
– Smart, simple metrics that demonstrate impact (CAD/RMS labels, ticketing, case time-to-resolution)
– How to partner with chiefs and command to keep momentum
– Career advice for anyone considering RTIC/RTCC work

If you’re launching or leveling up an RTIC/RTCC or DFR program, this episode is a blueprint.

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Rahul Sidhu, VP of Aviation at Flock, joins hosts Jamie Hudson and Dalton Webb for a special episode of the Flock Safety podcast to talk all things Drone as First Responder (DFR)—from building Aerodome to joining Flock.

As a former full-time police officer and current reserve officer, Rahul brings his deep public safety experience into tech to help shape the future of DFR and other drone deployments for public safety.

In this episode, he shares:
• The origin story behind Aerodome and how it merged with Flock
• Why video games like Overwatch inspired the drone UX
• How flying at 400 ft isn’t just better—it’s a physics advantage
• The reality behind the DFR 1.0 vs. 2.0 vs. 3.0 evolution
• Why autonomous, multi-drone operations are the future of policing
• Cost-saving strategies and real ROI for agencies
• What agencies need to commit to if they want to launch a successful drone program

This is a deep dive into innovation, logistics, and leadership in public safety tech, and it’s one of the most insightful episodes yet. Don’t miss it!

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Join us in Vacaville, California, as Jamie Hudson and Caity Peak sit down with Police Chief Chris Polen to explore the city’s journey toward smarter, safer public service.

From humble beginnings to the launch of a cutting-edge Information Center and Drone as First Responder (DFR) program, this conversation captures how innovation, community values, and collaboration with Flock Safety are redefining local policing.

You’ll hear about:
– The origins of Vacaville’s Real Time policing initiative
– Lessons learned from Elk Grove’s pioneering model
– The challenges of managing grant funding responsibly
– How staffing decisions, smart technology, and community buy-in shape success
– A visionary leader’s hope for regional collaboration

👉 Whether you’re in law enforcement, civic leadership, or just curious about the future of community safety, this is a must-watch.

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