RTO Superhero 🎙️ Empowering RTOs to Thrive! Titelbild

RTO Superhero 🎙️ Empowering RTOs to Thrive!

RTO Superhero 🎙️ Empowering RTOs to Thrive!

Von: Angela Connell-Richards
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Staying compliant and running a successful RTO can feel overwhelming — but you don’t have to do it alone! The RTO Superhero Podcast is your go-to resource for navigating compliance, training standards, and business growth in the ever-evolving VET sector.


Hosted by Angela Connell-Richards, CEO of Vivacity and compliance expert with over 30 years in the industry, alongside co-hosts Lauren Boon-Hollows, renowned RTO strategist, and Maciek Fibrich, compliance and business transformation specialist, this podcast breaks down complex regulations into actionable strategies.


Each episode delivers expert insights, real-world solutions, and practical tips to help RTOs stay ahead, reduce stress, and build a thriving business. Together, Angela, Lauren, and Maciek bring you a powerhouse of experience, giving you the tools and confidence to succeed.


Why Subscribe?

Stay informed about the latest compliance changes and RTO best practices
Gain expert advice from industry leaders and special guests
Learn practical strategies to streamline operations and improve training outcomes
Discover AI & automation tools to simplify compliance and admin tasks
Be audit-ready with confidence and ease


Join Angela, Lauren, and Maciek as they turn compliance into your superpower — because running an RTO should be about growth and impact, not just regulations!

© 2025 Vivacity Coaching & Consulting Pty Ltd
Management & Leadership Ökonomie
  • Build Capability, Not Dependency: RTO Compliance Starts with You
    Oct 21 2025

    A glossy promise, a long wait, and an audit that collapsed in four and a half hours—this cautionary tale shows how fast things unravel when a consultant says “we’ll take care of everything.” We walk through a real CRICOS case where outdated policies and false confidence met the hard edge of the 2025 standards, and the regulator made it clear: capability sits with the CEO and PEO, not the consultant on the call.

    We dig into the mindset shift that turns compliance from a paperwork chore into a leadership habit. That means reading your policies, sitting in on validation, understanding your training and assessment strategies, and being able to evidence implementation across student support, trainer competence, and records. We talk timelines that actually work, why 30-day miracles backfire, and how to build a weekly rhythm that creates audit-ready evidence without burning out your team.

    Choosing help is the hinge point. We share a practical checklist for hiring the right consultant: recent audit experience under current standards, clear scope (initial registration, re-registration, or AAT), verifiable referees on training.gov.au, and a plan that upskills you rather than replaces your function. We call out red flags—blanket “we’ll do it all” offers, expensive retainers without education, and advice that downplays policy currency or implementation. Along the way, we broaden the lens beyond VET: your RTO is a business with WHS, HR, finance, privacy, and insurance obligations that demand the same disciplined approach.

    If you want sustainable compliance, build capability, not dependency. Press play to learn the questions to ask, the evidence to prepare, and the habits that make audit rooms calm instead of combative. If this helped you rethink your approach, follow the show, leave a review, and share it with a colleague wh

    Send us a text

    Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

    Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

    Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

    Support the show

    Thank you for tuning in to the RTO Superhero Podcast!

    We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

    Stay connected with the RTO Community:

    • RTO Job Board Facebook
    • RTO Job Board LinkedIn
    • RTO Community Facebook

    📌 Don’t forget to:
    Subscribe to the RTO Superhero Podcast so you never miss an episode!
    Share this episode with your RTO network—compliance is a team effort!

    🎙 Listen now and get ahead of the compliance changes before it’s too late!

    📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

    🔗 Subscribe now: EduStream by Vivacity Coaching

    ✉️ Email us at hello@vivacity.com.au
    📞 Call us on 1300 729 455
    🖥️ Visit us at vivacity.com.au

    Mehr anzeigen Weniger anzeigen
    28 Min.
  • Beyond the Bot: Navigating AI Ethics in Vocational Education
    Oct 7 2025

    The vocational education landscape is experiencing a seismic shift as artificial intelligence transforms everything from assessment design to compliance management. This thought-provoking conversation with AI expert Lauren explores the practical implications of this revolution for RTOs.

    We dive deep into how AI is already reshaping assessment validation processes, with Lauren sharing how her organisation has redesigned hundreds of assessments to incorporate live video components. This critical adaptation allows trainers to validate a student's written submissions against their verbal capabilities—helping to identify potential AI-generated work when written language significantly outpaces verbal expression.

    The discussion takes a cautionary turn as we explore the vital questions RTOs should ask before adopting any AI solution. Where is your data being stored? What security protocols protect it? Most importantly, do the people behind AI compliance tools actually understand RTO operations and regulatory requirements? Lauren emphasizes that no matter how impressive the technology, the human expertise behind it remains essential.

    For RTOs yet to begin their AI journey, we offer practical starting points based on your scope of registration. Those in business, finance or IT sectors face the stark reality that students are already using AI extensively. Rather than futile resistance, we suggest strategies for incorporating AI authentically into assessments while maintaining academic integrity.

    Perhaps most concerning is Lauren's prediction about the future of compliance challenges. While ASQA has recently cancelled thousands of qualifications due to insufficient evidence, tomorrow's challenge won't be lack of evidence—it will be determining authenticity as AI tools become sophisticated enough to generate convinc

    Send us a text

    Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

    Connect with fellow RTO professionals in our free Facebook groups: the RTO Community and RTO Job Board. Visit rtosuperhero.au/groups to join today.

    Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

    Support the show

    Thank you for tuning in to the RTO Superhero Podcast!

    We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

    Stay connected with the RTO Community:

    • RTO Job Board Facebook
    • RTO Job Board LinkedIn
    • RTO Community Facebook

    📌 Don’t forget to:
    Subscribe to the RTO Superhero Podcast so you never miss an episode!
    Share this episode with your RTO network—compliance is a team effort!

    🎙 Listen now and get ahead of the compliance changes before it’s too late!

    📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

    🔗 Subscribe now: EduStream by Vivacity Coaching

    ✉️ Email us at hello@vivacity.com.au
    📞 Call us on 1300 729 455
    🖥️ Visit us at vivacity.com.au

    Mehr anzeigen Weniger anzeigen
    34 Min.
  • Navigating New Standards: First Audit Experiences
    Sep 30 2025

    Ever wondered what your first audit under Australia's new RTO standards might look like? In this revealing conversation, Angela Connell-Richards and Lauren Hollows share candid insights from their recent experiences guiding RTOs through audits under the updated regulatory framework.

    The landscape has shifted noticeably. Auditors now place substantial emphasis on governance structures, risk management processes, and inclusivity practices. Both initial registrations and re-registrations reveal a regulatory approach that's evolving but increasingly data-driven. Lauren describes how auditors are spending significant time explaining their quality assurance processes to RTOs, creating greater transparency about how compliance determinations are made.

    One striking development is the focus on RTO leadership taking genuine ownership of compliance rather than outsourcing responsibility to consultants. Auditors are directly questioning how providers select their consultants and whether they verify consultants' qualifications – a clear signal that the "RTO in a box" approach is under scrutiny. Meanwhile, for CRICOS providers, PRISMS data management has become a critical audit focus, with regulators examining everything from the timing of non-commencement notifications to deferral processing timeframes.

    The good news? RTOs who come prepared can still expect reasonable outcomes. Both Angela and Lauren share examples where providers who could quickly furnish additional documentation when requested demonstrated their readiness to operate compliantly. The key differentiator appears to be responsiveness and preparedness – having compliant assessment tools, well-developed policies, and competent staff already in place before the audit begins.

    Whether you're facing initial registration, re-registration, or simply maintaining ongoing compliance, this episode offers valuable perspective on what to expect and how to prepare. Listen now and discover how to position your RTO for succes

    Send us a text

    Join host Angela Connell-Richards as she opens each episode with a burst of insight and inspiration. Discover why compliance is your launchpad to success, not a limitation.

    Wrap up with gratitude and guidance. Subscribe, leave a review, and join our community as we continue supporting your compliance journey in vocational education.

    Support the show

    Thank you for tuning in to the RTO Superhero Podcast!

    We’re excited to have you join us as we focus on the Revised Standards for RTOs in 2025. Together, we’ll explore key changes, compliance strategies, and actionable insights to help your RTO thrive under the new standards.

    Stay connected with the RTO Community:

    • RTO Job Board Facebook
    • RTO Job Board LinkedIn
    • RTO Community Facebook

    📌 Don’t forget to:
    Subscribe to the RTO Superhero Podcast so you never miss an episode!
    Share this episode with your RTO network—compliance is a team effort!

    🎙 Listen now and get ahead of the compliance changes before it’s too late!

    📢 Want even more compliance insights? Subscribe to our EduStream YouTube Channel for our FAQ series on the New Standards for RTOs 2025! 🎥

    🔗 Subscribe now: EduStream by Vivacity Coaching

    ✉️ Email us at hello@vivacity.com.au
    📞 Call us on 1300 729 455
    🖥️ Visit us at vivacity.com.au

    Mehr anzeigen Weniger anzeigen
    20 Min.
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