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Power Up Your Practice

Power Up Your Practice

Von: Ruby Powers
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Welcome to Power Up Your Practice, the go-to law practice management podcast for law firm owners and managing attorneys working on the business, not in it. Hosted by Ruby Powers, your guide into the heart of law practice management. Each week, learn insights from leading legal minds, trailblazing attorneys, and expert guests who provide you with actionable advice, out-of-the-box solutions, and a fresh perspective on running your firm more effectively and efficiently. Prepare to open your mind, be inspired, and power up your practice to the next level.Ruby Powers Management & Leadership Ökonomie
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  • Ep. 137: What Got You Here Won't Get You There: Teams & Culture with Warren Fiihr

    Ep. 137: What Got You Here Won't Get You There: Teams & Culture with Warren Fiihr
    Oct 20 2026
    In this episode, Ruby Powers sits down with Warren Fiihr — business coach, franchise owner of ActionCOACH Sugar Land, and soon-to-be author of Trust Your Caddy — for a wide-ranging conversation about what it actually takes to build a business that grows beyond you. Warren grew up on a farm in Iowa, spent decades running TV stations and advertising companies across the country, and eventually landed in Houston to do what he's always done: fix broken things. Today he coaches business owners — including professional service firms — on the strategies, team dynamics, and culture that separate the ones that scale from the ones that stay stuck. What we explore: ✅ What Got You Here Won't Get You There: Why the hustle, grit, and sales instinct that got a firm to $2M or $4M is not the same skill set that gets it to the next level — and why business owners resist that truth longer than they should. ✅ Hire Slow, Fire Fast — Or Pay for It: Why the best interview is the best someone will ever be. Why marginal people don't get better. And why hanging onto the wrong person way too long is one of the most common and costly mistakes Warren sees. ✅ Delegation Is a Time Investment: The first time you hand something off, it's a negative ROI. The 20th time, it's pure upside. Why slowing down to train — and teaching your team to think critically instead of just bringing you their problems — is the unlock most leaders skip. ✅ Culture Isn't Tacos and Birthday Cake: Warren's USA framework — urgency, skills, attitude — and why culture isn't what you say it is, it's what you do in the small moments, especially when things go wrong. ✅ The Outside View: Why looking outside your industry — at ballerinas, Navy ships, Savannah Bananas, and bike teams — consistently produces the best breakthroughs. And why getting out of the building, literally, changes how you think. ✅ AI as the Next Delegation Layer: A candid, unplanned thread running through the episode — Ruby's current obsession with transforming her firm's operations with AI, and Warren's firsthand experience with what's actually possible when you stop making excuses and just try it. If you've been working harder than ever and wondering why the firm isn't growing the way it should — this episode names exactly what's in the way. 📌 Connect with Warren Fiihr: Website: warrenfiihr.com Book: Trust Your Caddy — coming soon 📣 SPECIAL ANNOUNCEMENTS: 🚀 Law Firm Retreat: Own Your Next Chapter – January 2027 in Austin, TX. More details here: https://powersstrategygroup.com/law-firm-retreat-january-2027/ 📊 We Love Your Feedback! Help us design the next year of the podcast. Take this 2-minute audience survey: https://forms.gle/EgMgxd3tbXCsmqgp9 📌 Join the conversation in our Power Up Your Practice community! Hosted by Ruby Powers, your guide into the heart of law practice management. Each week, learn insights from leading legal minds, trailblazing attorneys, and expert guests who provide you with actionable advice, out-of-the-box solutions, and a fresh perspective on running your firm more effectively and efficiently. Prepare to open your mind, be inspired, and power up your practice to the next level. Watch more episodes of Power Up Your Practice on: 🌐 Website: powersstrategygroup.com 📺 YouTube: @powersstrategygroup 💬 Join our Skool Community - Power Hub: https://www.skool.com/powerupyourpractice Connect and learn more from your host, Ruby Powers: 🔹 LinkedIn: /rubypowers 🔹 Facebook: /poweruppractice 🔹 Website: rubypowers.com 🔹 Ruby's Book: Power Up Your Practice on Amazon Trusted Resources from Our Toolkit: • Stafi https://calendly.com/d/csbk-3y4-35w/staffing-strategy-session-stafi-ruby-powers?month=2025-07 • Filevine https://www.filevine.com/partner/powers-referral/ • CandleAI https://www.trycandle.ai/powers • Vonage https://share.vonage.com/zones/friend_landing_experience_microsite?extole_share_channel=%5C%22SHARE_LINK%5C%22&extole_shareable_code=wzq4f&referral_id=wzq4f&source=%5C%22direct%5C%22&utm_source=Power+Up+Your+Practice+by+Power+Strategy+Group&utm_campaign=a7c6feafe9-EMAIL_CAMPAIGN_2020_04_13_07_58_COPY_01&utm_medium=email&utm_term=0_3b4d3388ea-a7c6feafe9-746189731 • Lawmatics https://www.lawmatics.com/partnerleads?referral_partner=Powers%20Strategy%20Group • Lawbrokr https://www.lawbrokr.com/referral?fpr=powerup&utm_source=Power+Up+Your+Practice+by+Power+Strategy+Group&utm_campaign=a7c6feafe9-EMAIL_CAMPAIGN_2020_04_13_07_58_COPY_01&utm_medium=email&utm_term=0_3b4d3388ea-a7c6feafe9-746189731 • Wispr Flow https://wisprflow.ai/?utm_source=dub.co&utm_medium=affiliate&utm_campaign=AffiliateProgram&via=5kpues8&dub_id=LPTZwLE7svFqsVCO
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    48 Min.
  • Ep. 136: Stop Losing Clients: Intake, Consultations & Follow-Up with Scott Berry

    Ep. 136: Stop Losing Clients: Intake, Consultations & Follow-Up with Scott Berry
    Oct 13 2026
    In this episode, Ruby Powers sits down with Scott Berry — founder and president of Market Crest and author of the Amazon #1 bestseller The Law Firm Intake Playbook — for one of the most practical revenue conversations the show has had. Scott spent two years embedded inside a large immigration law firm, listening to intake calls, watching consultations, and tracking what actually happened between the first phone call and the signed retainer. What he found changed everything about how he thinks about law firm growth — and it had almost nothing to do with leads. What we explore: ✅ You Don't Have a Lead Problem: Why the first instinct of most stalled law firms — we need more leads — is almost always wrong. The real problem is what happens after the phone rings, and most firms have no idea how bad it is until someone actually listens to the recordings. ✅ The Three Moments of Truth: Getting a prospect to pay for a consultation. Closing them on the spot. Winning them back if they walk out without signing. Each one is a distinct skill, and most firms are failing at at least two of the three. ✅ Close Ratios by Who's Doing the Closing: Founders close at 45-50%. Associates at around 25%. Non-attorney salespeople at around 15%. Same leads, wildly different results. And what that math means for your revenue when you step back from consultations. ✅ The Rule of Nine: Why three or four follow-up attempts is not enough — and why you shouldn't give up on a lead until they've told you they've hired someone else, don't call again, or you've made nine genuine attempts. ✅ One System, Not Four: Why marketing, intake, consultations, and follow-up need to be managed as a single revenue system — and how even a small firm can do this with a biweekly meeting, some role-playing, and a CRM that actually gets used. ✅ Listen to the Recordings: The single most important thing a law firm owner can do right now. Not once — every month. Scott says after five calls he can tell you exactly where the revenue is leaking. Most founders are shocked by what they hear. If you've been spending on marketing and wondering why the growth isn't matching — this episode shows you where to look first. 📌 Connect with Scott Berry: Website: marketcrest.com Book: The Law Firm Intake Playbook on Amazon New book coming January 2027 — watch for it. 📣 SPECIAL ANNOUNCEMENTS: 🚀 Law Firm Retreat: Own Your Next Chapter – January 2027 in Austin, TX. More details here: https://powersstrategygroup.com/law-firm-retreat-january-2027/ 📊 We Love Your Feedback! Help us design the next year of the podcast. Take this 2-minute audience survey: https://forms.gle/EgMgxd3tbXCsmqgp9 📌 Join the conversation in our Power Up Your Practice community! Hosted by Ruby Powers, your guide into the heart of law practice management. Each week, learn insights from leading legal minds, trailblazing attorneys, and expert guests who provide you with actionable advice, out-of-the-box solutions, and a fresh perspective on running your firm more effectively and efficiently. Prepare to open your mind, be inspired, and power up your practice to the next level. Watch more episodes of Power Up Your Practice on: 🌐 Website: powersstrategygroup.com 📺 YouTube: @powersstrategygroup 💬 Join our Skool Community - Power Hub: https://www.skool.com/powerupyourpractice Connect and learn more from your host, Ruby Powers: 🔹 LinkedIn: /rubypowers 🔹 Facebook: /poweruppractice 🔹 Website: rubypowers.com 🔹 Ruby's Book: Power Up Your Practice on Amazon Trusted Resources from Our Toolkit: Stafi https://calendly.com/d/csbk-3y4-35w/staffing-strategy-session-stafi-ruby-powers?month=2025-07Filevine https://www.filevine.com/partner/powers-referral/CandleAI https://www.trycandle.ai/powersVonage https://share.vonage.com/zones/friend_landing_experience_microsite?extole_share_channel=%5C%22SHARE_LINK%5C%22&extole_shareable_code=wzq4f&referral_id=wzq4f&source=%5C%22direct%5C%22&utm_source=Power+Up+Your+Practice+by+Power+Strategy+Group&utm_campaign=a7c6feafe9-EMAIL_CAMPAIGN_2020_04_13_07_58_COPY_01&utm_medium=email&utm_term=0_3b4d3388ea-a7c6feafe9-746189731 Lawmatics https://www.lawmatics.com/partnerleads?referral_partner=Powers%20Strategy%20Group Lawbrokr https://www.lawbrokr.com/referral?fpr=powerup&utm_source=Power+Up+Your+Practice+by+Power+Strategy+Group&utm_campaign=a7c6feafe9-EMAIL_CAMPAIGN_2020_04_13_07_58_COPY_01&utm_medium=email&utm_term=0_3b4d3388ea-a7c6feafe9-746189731 Wispr Flow https://wisprflow.ai/?utm_source=dub.co&utm_medium=affiliate&utm_campaign=AffiliateProgram&via=5kpues8&dub_id=LPTZwLE7svFqsVCO
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    56 Min.
  • Ep. 135: Build Your Own Legal Tech: No-Code, AI Research & What's Next with Chris Hammond

    Ep. 135: Build Your Own Legal Tech: No-Code, AI Research & What's Next with Chris Hammond
    Oct 6 2026
    In this episode, Ruby Powers sits down with Chris Hammond — immigration attorney, founder of Chris Hammond Law Firm, and creator of Passim AI — for one of the most exciting origin stories in legal tech right now. Chris didn't set out to build a company. He set out to make his own immigration practice better. In November 2025, he downloaded Claude Code, built a database of Texas native plants for his garden, and realized he could do the same thing for immigration law. Nine months later, he's a legal tech founder being recognized as an innovator by the American Law Institute, running a product used by immigration attorneys across the country, and still practicing law. What we explore: ✅ The No-Code Revolution for Attorneys: Why the barrier to building your own legal tech has essentially disappeared — and why domain experts, not software engineers, are now the ones building the most useful tools. If you can describe what you want in plain English, you can build it. ✅ How Passim AI Works: A legal research tool that plugs directly into your Claude or ChatGPT subscription and gives your AI access to a comprehensive database of immigration law — BIA precedent decisions, statutes, regulations, USCIS policy manuals, unpublished BIA and AAO decisions, and more. At $29/month versus $400/month for Westlaw or LexisNexis. ✅ The Research Math: A brief that used to take two to three weeks of associate time and billing can now be researched overnight, with a memo waiting for you when you wake up — with clickable links to the original sources. Everyone wins. ✅ Why Build for the AI Agent, Not the Human: The key insight that separated Passim from other tools — designing the database and the tooling to be searched efficiently by an AI agent, not a human with a search bar. ✅ Start With Your Hobby: Chris's advice for attorneys who want to get into these tools but feel intimidated — start with something low-stakes and personal. Build something for a hobby. Let the machine teach you how to use it. Then bring it into your practice. ✅ Where the Profession Is Heading: Why AI native law firms are already here, why solo and small firm practice is about to get a major upgrade, and why the attorneys who use these tools to provide better service — not just cheaper service — will be the ones who thrive. 📌 Connect with Chris Hammond: Website: passimai.com Note: Search for "BIA Edge" in ChatGPT or Claude connectors until the Passim AI rebrand is complete. 📣 SPECIAL ANNOUNCEMENTS: 🚀 Law Firm Retreat: Power Up Your Practice Into Reality – January 2027 in Austin, TX. More details coming soon — stay tuned! 📊 We Love Your Feedback! Help us design the next year of the podcast. Take this 2-minute audience survey: https://forms.gle/EgMgxd3tbXCsmqgp9 📌 Join the conversation in our Power Up Your Practice community! Hosted by Ruby Powers, your guide into the heart of law practice management. Each week, learn insights from leading legal minds, trailblazing attorneys, and expert guests who provide you with actionable advice, out-of-the-box solutions, and a fresh perspective on running your firm more effectively and efficiently. Prepare to open your mind, be inspired, and power up your practice to the next level. Watch more episodes of Power Up Your Practice on: 🌐 Website: powersstrategygroup.com 📺 YouTube: @powersstrategygroup 💬 Join our Skool Community - Power Hub: https://www.skool.com/powerupyourpractice Connect and learn more from your host, Ruby Powers: 🔹 LinkedIn: /rubypowers 🔹 Facebook: /poweruppractice 🔹 Website: rubypowers.com 🔹 Ruby's Book: Power Up Your Practice on Amazon Trusted Resources from Our Toolkit: Stafi https://calendly.com/d/csbk-3y4-35w/staffing-strategy-session-stafi-ruby-powers?month=2025-07Filevine https://www.filevine.com/partner/powers-referral/CandleAI https://www.trycandle.ai/powersVonage https://share.vonage.com/zones/friend_landing_experience_microsite?extole_share_channel=%5C%22SHARE_LINK%5C%22&extole_shareable_code=wzq4f&referral_id=wzq4f&source=%5C%22direct%5C%22&utm_source=Power+Up+Your+Practice+by+Power+Strategy+Group&utm_campaign=a7c6feafe9-EMAIL_CAMPAIGN_2020_04_13_07_58_COPY_01&utm_medium=email&utm_term=0_3b4d3388ea-a7c6feafe9-746189731
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    42 Min.
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