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Parallel

Parallel

Von: Tim Flower
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 From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t happen in isolation. Or by themselves. They happen in parallel.

I’m Tim Flower. For the last 10 years, I’ve spent my career helping IT teams understand how productivity is stolen. Murdered even. Both from IT, and from the employees we support. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths we in IT go to for answers.

This mission started out to answer one simple question: What’s been killing productivity at Zentech, a cutting-edge company known for its efficient operations and innovation? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? Over the course of 5 weeks, you’ll see that answering that question uncovered all sorts of other unanswered questions, and we ended up finding more mysteries - crashing systems, failed updates, unhappy employees, and a strange reference to something called “The Foundation”.Copyright Tim Flower Sozialwissenschaften
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  • S1E3 - The Reboot Resistance

    S1E3 - The Reboot Resistance
    May 30 2025
    From Nexthink and the creators of The DEX Show, this is Parallel, one IT story told week by week.
    Problems don’t happen in isolation. Or one at a time. They happen in parallel.

    Last week, we uncovered an invisible hand—a saboteur leaving undocumented changes and phantom scripts, wreaking havoc at Zentech. This week we’re shifting our focus to tell the story of something much quieter. Something… insidious even. It’s not a rogue script. It’s not a disgruntled ex-employee. It’s something much harder to pin down: Complacency. When people stop fighting back against the problems that plague them… what happens? For Zentech, it turned into a storm of security risks, failed patches, and crashing systems. And the trail led to a surprising culprit: the reboot button.

    Parallel is a fictional journey inspired by the popular murder mystery series Serial, which investigates the very real murder of a high school teenager who went missing after school one day. Parallel investigates the mystery of murdered enterprise productivity, now missing at the high tech firm.

    Hosted by Tim Flower, a 35-year career technologist who has spent the last 10 years helping IT teams understand how productivity is stolen, both from IT, and from the employees IT supports. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths IT will go to for answers.

    This mission started out to answer one simple question: What’s been killing productivity at Zentech? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? And what mysteries lie in the darkness of a complex enterprise, waiting to be discovered and eliminated.

    Starring the Reality Bytes crew: Tim Flower, Tom McGrath, Meghan Brake, Oriana Ott, Sean Malvey, and Kathryn Shea.
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    8 Min.
  • S1E2 - Leave No Trace

    S1E2 - Leave No Trace
    May 23 2025
    From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week.

    Parallel is a fictional journey inspired by the popular murder mystery series Serial, which investigates the very real murder of a high school teenager who went missing after school one day. Parallel investigates the mystery of murdered enterprise productivity, now missing at one high tech firm.

    This mission started out to answer one simple question: What’s been killing productivity at Zentech? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? And what mysteries lie in the darkness of a complex enterprise, waiting to be discovered and eliminated.

    In our first episode, we uncovered the mysterious theft of productivity at Zentech. A rogue script, phantom processes, and employees caught in the crossfire. But what if this wasn’t just bad luck, or a simple system failure? What if it was deliberate? In this episode, we follow a trail left by a single vandal. A criminal that leaves no trace behind. One known only as 'The Undocumented Change.' What we uncover may change everything we thought we knew about Zentech's crisis—and possibly, about the very foundation of workplace technology itself.

    Starring the Reality Bytes crew: Tim Flower, Tom McGrath, Meghan Brake, Oriana Ott, Sean Malvey, Kathryn Shea, and Ella Drimer.
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    8 Min.
  • S1E1 - The Phantom Lag

    S1E1 - The Phantom Lag
    May 15 2025
    There's been a murder at ZenTech, a firm known for it's innovation and cutting edge technology. For weeks, their employees have been struggling. Software crashes, system slowdowns, and inexplicably long response times. Projects delayed. Deadlines missed. And frustration building everywhere. And the problem wasn’t isolated. It was systemic. Yet, no one knew why. Or… at least, that’s what they wanted you to believe.

    From Nexthink and the creators of The DEX Show, this is Parallel, one IT story told week by week.

    Parallel is a fictional journey inspired by the popular murder mystery series Serial, which investigates the very real murder of a high school teenager who went missing after school one day. Parallel investigates the mystery of murdered enterprise productivity, now missing at the high tech firm.

    Hosted by Tim Flower, a 35-year career technologist who has spent the last 10 years helping IT teams understand how productivity is stolen, both from IT, and from the employees IT supports. It’s been a journey of seeing workdays gone wrong, systems gone haywire, and the lengths IT will go to for answers.

    This mission started out to answer one simple question: What’s been killing productivity at Zentech? Or, to get more technical about it, where do employees lose 24 minutes every day of their working lives? And what mysteries lie in the darkness of a complex enterprise, waiting to be discovered and eliminated.

    Starring the Reality Bytes crew: Tim Flower, Tom McGrath, Meghan Brake, Oriana Ott, Sean Malvey, and Kathryn Shea.
    Mehr anzeigen Weniger anzeigen
    9 Min.

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