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Operation Med Spa

Operation Med Spa

Von: Alpha Aesthetics Partners
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Hosts Rebekah Brannon and Janelle Cordtz grew up in the aesthetics industry, working every job from the front desk, to the back office. Now they manage strategic growth and operations for dozens of practices all over the United States. Listen as they share practical, actionable advice on everything from tracking KPIs and launching new locations, to implementing best-in-class protocols for adding new services and supporting your providers.2024 Management & Leadership Marketing & Vertrieb Ökonomie
  • 029: Investing Your Time Wisely
    Apr 21 2026

    Rebekah and Janelle break down one of the biggest hidden challenges in the industry. It's not opportunity, it's how you spend your time.

    With so many competing priorities, it's easy to stay busy without actually making progress. They unpack how to think about time as an investment and where it delivers the highest return. From vision casting and setting clear goals to knowing when to delegate and when to stay involved, this episode focuses on what actually drives impact.

    They also dive into common traps like unnecessary meetings, busy work, and spreading yourself too thin. The conversation highlights how protecting your time, understanding your numbers, and investing in personal growth can directly influence business performance.

    This is a practical look at how leaders at every level can be more intentional with their time and focus on what truly moves the business forward.

    LEARN MORE AND JOIN THE ALPHA COMMUNITY:


    https://www.partnerwithalpha.com/

    FOLLOW OPERATION MED SPA:


    https://www.instagram.com/operationmedspa/

    WATCH THE FULL EPISODE ON YOUTUBE:

    https://youtu.be/TjnpqAGsNmY

    FOLLOW ALPHA AESTHETICS PARTNERS:


    https://www.instagram.com/partnerwithalpha/


    https://www.linkedin.com/company/alpha-aesthetics-partners/

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    17 Min.
  • 028: More Availability Does Not Mean Less Demand
    Apr 7 2026

    Getting patients in quickly sounds like a win, but does it actually hurt your brand?

    In this episode, Rebekah and Janelle challenge a long-standing belief in aesthetics: that being booked out is a sign of success. They break down the difference between capacity and utilization and explore what happens when you intentionally open more availability on your schedule.

    From lead time and patient demand to front desk scripting and internal alignment, this conversation unpacks how practices can fill more appointments without sacrificing perception or profitability.

    They also share real data from a large-scale initiative that increased visits, revenue, and patient satisfaction while improving the bottom line.

    If you've ever wondered whether faster access is a red flag or a growth opportunity, this episode will change how you think about your schedule.

    LEARN MORE AND JOIN THE ALPHA COMMUNITY:


    https://www.partnerwithalpha.com/

    FOLLOW OPERATION MED SPA:


    https://www.instagram.com/operationmedspa/

    FOLLOW ALPHA AESTHETICS PARTNERS:


    https://www.instagram.com/partnerwithalpha/


    https://www.linkedin.com/company/alpha-aesthetics-partners/

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    18 Min.
  • 027: Discounts: The Good, Bad, and Ugly
    Mar 24 2026

    Rebekah and Janelle take on one of the most debated topics in the industry: discounts. They unpack when discounts actually help your business grow and when they quietly destroy your margins, brand, and patient behavior. From panic-driven promotions to over-discounting your most popular services, they break down the real risks that many owners overlook.

    They also explore what makes a discount strategic. From using promotions to change patient behavior to creating intentional marketing calendars, they share how to approach discounts with purpose instead of reaction. You'll hear why blanket discounts can cannibalize your revenue, how inconsistent pricing erodes trust, and what happens when providers are not bought into the strategy.

    By the end, they reframe discounts as neither good nor bad, but something that must be used carefully. When done right, they can drive growth. When done wrong, they can slowly undermine your entire business.

    LEARN MORE AND JOIN THE ALPHA COMMUNITY:


    https://www.partnerwithalpha.com/

    FOLLOW OPERATION MED SPA:


    https://www.instagram.com/operationmedspa/

    FOLLOW ALPHA AESTHETICS PARTNERS:


    https://www.instagram.com/partnerwithalpha/


    https://www.linkedin.com/company/alpha-aesthetics-partners/

    Mehr anzeigen Weniger anzeigen
    30 Min.
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