Season 2 kicks off with a conversation every operator needs to hear. Jackie sits down with Tatiana Dwight, Director of Talent Acquisition at Pegasus Residential, to talk about hiring in multifamily, what’s changed, where gaps remain, and how today’s best companies are rethinking the way they attract and grow talent. From tech to turnover, leasing to leadership, this episode covers what’s working now and what’s next in multifamily recruiting.

In this episode of On Air with Jackie Ware, we sit down with Joe, Founder and CEO of Swift Bunny, to unpack how listening to your employees can transform operations, culture, and resident satisfaction in the multifamily industry.

From uncovering the hidden costs of ignoring feedback to exploring how Swift Bunny turns insights into action, Joe shares practical strategies and real-world examples that every property management leader can learn from. If you’ve ever wondered how to turn employee voices into measurable business wins, this conversation is for you.