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Not Another CEO Podcast

Not Another CEO Podcast

Von: Not Another CEO
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 Our mission is to bend the curve for Founders and CEOs. At Not Another CEO, we know there’s no formula for running a business. Leadership is forged through unique journeys, real challenges, and hard lessons. Our exclusive content showcases unfiltered stories and practical guidance from those who’ve crawled through the trenches. Our platform offers the largest library of CEO insights and how-to guides, sourced directly from a diverse community of leaders. Find our full video library, detailed playbooks, deep dives, and lessons learned on our Substack here ➡️ https://notanotherceo.substack.com/2024 Management & Leadership Ökonomie
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  • December Pulse - Maximize Your Year-End - Episode #80

    December Pulse - Maximize Your Year-End - Episode #80
    Dec 18 2025

    How can you get the most out of your year-end? In this solo episode of Not Another CEO Podcast, David explores how leaders can leverage the end of the year for reflection, rallying their troops, and recharging for what lies ahead.


    Ways to Tune In:

    • Substack: https://notanotherceo.substack.com/
    • Spotify: https://open.spotify.com/show/1NQ9oAB2XKlgWeL8iEQXg0
    • Apple Podcasts: https://podcasts.apple.com/us/podcast/not-another-ceo-podcast/id1751581707
    • YouTube: https://www.youtube.com/@NotAnotherCEOPodcast
    • Transistor: https://podcast.notanotherceo.com/


    #NotAnotherCEO #BusinessSuccess #DecemberCEOPulse


    Chapters:

    00:00 Intro

    01:22 Reflect: Assessing Achievements

    05:15 Rally: Energizing Your Team

    11:14 Recharge: Taking Time to Rest

    13:33 Outro
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    15 Min.
  • Survival Through Determination - Artem Rodichev - Ex Human - Episode #79

    Survival Through Determination - Artem Rodichev - Ex Human - Episode #79
    Dec 16 2025

    How do you keep building when every month your company is almost out of money, and quitting would be the logical choice?


    In this episode, Artem Rodichev shares the gritty, unfiltered story of Ex Human’s near-death year. Instead of shutting the company down, that year hardened the team, shaped the culture, and created a level of resilience that became Ex Human’s defining advantage.


    Now Ex Human is profitable and building empathetic AI characters capable of multimodal emotional intelligence, technology designed to see, hear, and feel in ways that help combat loneliness. Artem also discusses his path from leading AI at Replica to building a company that spans both consumer and enterprise markets, powered by millions of user-created AI characters that generate a unique data advantage.

    Takeaways:

    • Persistent Belief in Your Vision: Artem emphasized the importance of having unwavering belief in your mission. His steadfast belief in the potential of AI to create meaningful human interactions kept him going through challenging times.
    • Foster a Culture of Resourcefulness and Persistence: The trials that Ex Human endured became pivotal learning experiences, instilling a culture of resourcefulness and persistence within the team.
    • Be Prepared for Sacrifices: Artem candidly discussed the personal sacrifices he made, including taking a salary below market rate and making hard personnel decisions.
    • Expand Beyond Comfort Zones: Despite an engineering background, Artem knew he needed to step out of his comfort zone and learn essential skills like marketing and sales to lead Ex Human effectively.
    • Data-Driven Innovation: Ex Human’s success hinges on continuously refining their AI models with data collected from their consumer app. This iterative approach allows them to stay ahead in the competitive AI market.
    • Transitioning from a Stable Job to Entrepreneurship: Artem’s move from a significant role at Replica to founding his startup showcases the courage needed to leave stability behind in pursuit of a bigger vision.


    Quote of the Show:

    • “Every month I thought I should give up. But then the other side of me said, if you give up now, you’ll never build the future you believe in." - Artem Rodichev


    Links:

    • LinkedIn: https://www.linkedin.com/in/art-rodichev/
    • Website: https://exh.ai/#home


    Ways to Tune In:

    • Substack: https://notanotherceo.substack.com/
    • Spotify: https://open.spotify.com/show/1NQ9oAB2XKlgWeL8iEQXg0
    • Apple Podcasts: https://podcasts.apple.com/us/podcast/not-another-ceo-podcast/id1751581707
    • YouTube: https://www.youtube.com/@NotAnotherCEOPodcast
    • Transistor: https://podcast.notanotherceo.com/


    #NotAnotherCEO #BusinessSuccess #ExHuman


    Chapters:

    00:00 Intro

    01:24 The Importance of Persistence

    04:33 Belief in the Vision

    05:53 Personal Sacrifices and Company Culture

    11:07 Solo Founder Challenges

    12:29 Building a Strong Team

    14:45 The Role of a Founder

    18:47 Consumer AI and Empathetic Companions

    29:41 Breaking Inertia: Leaving a Successful Company

    32:06 Limitations and New Opportunities: The Birth of a New Venture

    34:50 B2C and B2B: Balancing Two Markets

    37:11 The Importance of Data in AI Development

    42:28 Challenges and Competitions in the AI Market

    49:41 Personal Background: From Kazakhstan to Tech Entrepreneurship

    57:00 Final Reflections and Advice for Aspiring Entrepreneurs

    58:39 Outro
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    1 Std.
  • The AI Driven Customer Experience Evolution - Matt Price - Crescendo - Episode #78

    The AI Driven Customer Experience Evolution - Matt Price - Crescendo - Episode #78
    Dec 9 2025
    How do you scale a company from zero to $100 million in 18 months without losing quality, clarity, or control?In this episode, Matt Price shares the remarkable story of building Crescendo, one of the fastest-growing companies ever featured on the show, by reimagining customer experience through advanced AI and deeply trained specialists. Matt’s journey has come full circle: from a technical support rep early in his career, to scaling Zendesk, to now creating an entirely new model for enterprise-grade customer care.Matt opens up about assembling an elite leadership team in record time, creating a vertically integrated product-and-operations engine, and designing a culture anchored around accountability, curiosity, and constant communication. He also explains why outcome-based pricing changes everything, how General Catalyst’s creation model gave Crescendo an unfair advantage, and why traditional BPOs simply aren’t positioned for the AI era. This is a masterclass in speed, focus, and operational excellence. Takeaways:Building a Stellar Team: Matt emphasized the importance of assembling a high-quality team quickly. He discussed how bringing in top talent, especially those with experience in related fields, has been crucial for Crescendo's rapid growth.Curiosity and Vision as Key Attributes: When recruiting for a fast-growth environment, Matt values curiosity and passion for the company's vision. These attributes, combined with relevant experience, are critical for innovation and progress.Prioritizing Outcomes Over Traditional Models: Crescendo has embraced outcome-based pricing, aligning the company’s success with customer satisfaction. This model contrasts with traditional seat-based pricing and encourages the entire organization to focus on end-to-end service quality.Integrating AI Thoughtfully: Matt spoke about the evolution of AI in customer care and its potential to transform the industry. By integrating AI with human expertise, Crescendo offers enhanced support experiences.Strategic Acquisition for Growth: The strategic acquisition of traditional BPOs has allowed Crescendo to expand its distribution and offer scalable AI solutions. Matt's approach underscores the power of mergers and acquisitions in achieving rapid growth.Creating a Culture of Accountability: Matt stressed the significance of having someone accountable for leading every project or initiative. In a fast-paced environment, clarity in roles and responsibilities is vital for efficiency and progress.Fostering Open Communication: Maintaining open communication channels, even in remote settings, is a priority for Crescendo's leadership. Matt ensures his team stays connected through regular meetings and an open-door policy.Quote of the Show:“Customer care was constrained by the economics. In order to deliver customer care up to now, you have to put humans in, a lot of people in… and AI now changes that, AI puts us into a world of abundance. And we need to shift our mindsets now as CX leaders… we’re moving from being deflectors to creators and innovators." - Matt Price Links:LinkedIn: https://www.linkedin.com/in/growthspecialist/ Website: https://www.crescendo.ai/ Ways to Tune In:Substack: https://notanotherceo.substack.com/Spotify: https://open.spotify.com/show/1NQ9oAB2XKlgWeL8iEQXg0 Apple Podcasts: https://podcasts.apple.com/us/podcast/not-another-ceo-podcast/id1751581707 YouTube: https://www.youtube.com/@NotAnotherCEOPodcast Transistor: https://podcast.notanotherceo.com/ #NotAnotherCEO #BusinessSuccess #CrescendoChapters:00:00 Intro01:32 Building a High-Impact Team03:40 The Role of AI in Customer Service06:03 Rapid Growth and Company Evolution07:58 Leadership and Team Dynamics11:03 AI Integration and Product Development21:53 Founding Crescendo and Market Opportunities28:10 Challenges and Focus as a CEO31:08 The CEO's Influence on Team Dynamics35:00 Outcome-Based Pricing in SaaS36:22 Challenges and Benefits of Outcome-Based Models41:25 Strategic Growth Through Acquisitions47:04 The Future Vision for Crescendo48:34 Personal Journey and Early Career58:33 Advice for Aspiring Entrepreneurs59:29 Outro
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    1 Std. und 1 Min.
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