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My Ghosted Guest

My Ghosted Guest

Von: Engagement Counselors Brady Lowe & Gabriel Ryan
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Every brand talks about service — but what happens when you ghost your own guests? My Ghosted Guest is where hospitality meets hard truth. Hosted by Gabriel Ryan and Brady Lowe, we call out the invisible moments that cost you customers, revenue, and reputation — and show you how to turn them into your biggest wins. From restaurants and boutique hotels to online stores and luxury brands, if you’ve got a storefront (physical or digital) and you’re not answering your guests, you’re on the clock. This isn’t theory. It’s part confession, part roast, part playbook — with a healthy dose of hospitality heart. Sometimes we fix it. Sometimes we name names. Because every bad engagement can be a great comeback. 🚀 Ready to make your guests feel seen? Subscribe now and never ghost a guest again.Copyright 2026 Engagement Counselors Brady Lowe & Gabriel Ryan Kochen Kunst Lebensmittel & Wein Marketing & Vertrieb Ökonomie
  • The #1 Reason Your Marketing Investment Is Failing
    Feb 26 2026

    The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0

    You've got money to invest. You hire the agency. You run the ads. And somehow... you're still losing. Brady and Gabriel break down exactly why — and it's not your marketing. It's that you don't know your number, your bottleneck, or who's actually watching your investment. This episode gets into MER (Marketing Efficiency Ratio), Theory of Constraints, and the one thing every hospitality operator needs before spending a single dollar on growth.

    No fluff. No snake oil. Just the math that actually matters.

    Connect with us:

    Brady on IG — https://www.instagram.com/direct/t/103536321040823/ Gabriel on IG — https://www.instagram.com/direct/t/107791613950157/

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    31 Min.
  • Why Most Hospitality Brands Will Die By 2027
    Feb 19 2026

    The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0

    Most hospitality brands are renting the machine instead of owning it. They're bleeding revenue through invisible leaks in their engagement system. Taryn went from $30K to $130K a month by fixing one thing: her nurture sequence. She planned her entire year of content on January 1st and just executed. No strategy pivots. No panic. Just consistent follow-through.

    Meanwhile, your competitors are learning to balance human touch with AI automation. They're taking your Thursday night crowd. By 2027, this shift won't be subtle anymore—it'll be fatal.

    Brady breaks down the PR boondoggle trap and why most agencies can't show you ROI. Gabriel reveals the "renting vs owning" mentality that's keeping you stuck. Plus: the client who turned $700/month into 2,200 active DM conversations.

    Connect with us:

    Brady on IG - https://www.instagram.com/direct/t/103536321040823/

    Gabriel on IG - https://www.instagram.com/direct/t/107791613950157/

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    37 Min.
  • Stop Burning 10K Monthly on Random Marketing Acts
    Feb 12 2026

    The Engagement Crisis Killing Wineries, Breweries & Distilleries (and How to Fix It) → https://youtu.be/xiyShLAbWS0

    You're spending $10K a month on PR, social media, and agencies. But you're stuck on a plateau.

    Brady and Gabriel break down the three problems killing hospitality businesses: Frankenstein offers, broken conversion, and random acts of traffic. They reveal why most agencies want you dependent (not independent) and how to escape the boondoggle trance.

    The fix? One irresistible offer. One scalable traffic source. One conversion system. That's the Dream CRM Machine.

    Stop hiring gypsies. Start building a team of ninjas. Make yourself indispensable—not dependent.

    Connect with us:

    Brady on IG - https://www.instagram.com/direct/t/103536321040823/ Gabriel on IG - https://www.instagram.com/direct/t/107791613950157/

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    45 Min.
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