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Memory Makers Podcast

Memory Makers Podcast

Von: Creative Works
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 Welcome to the Memory Makers Podcast, the show that helps you create amazing customer experiences and make more memories presented by Creative Works. This podcast explores the world of family entertainment centers through the eyes of the people who make it all possible - the Memory Makers. Creative Works' core foundation is based on making "Powerful and Emotional Memories" and they are now sharing that with YOU with insider knowledge, tips & tricks, as well as interviews with industry leaders.All rights reserved Ökonomie
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  • Ep. 103 - The 5 Business Data Points to Measure for FEC Growth

    Ep. 103 - The 5 Business Data Points to Measure for FEC Growth
    Aug 20 2025
    In this week's episode of the Memory Makers Podcast, Russ Van Natta shares how FEC operators can stop guessing and start growing with the 5 business data points to measure FEC growth. From revenue by attraction and guest traffic patterns to party conversions, labor efficiency, and marketing ROI, Russ highlights the five most critical areas to measure and shows how even simple systems, like spreadsheets, can uncover insights that drive smarter decisions, reduce waste, and create more powerful guest experiences.
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    25 Min.
  • Ep. 102 - How to Grow from a Manager into a Leader Featuring Michelle Gruening

    Ep. 102 - How to Grow from a Manager into a Leader Featuring Michelle Gruening
    Aug 13 2025
    In this week's edition of the Memory Makers Podcast, Russ Van Natta talks with Michelle Gruening, Personal Growth & Leadership Coach at Action Lab Leadership and founder of MG Coaching, about how to grow from a manager into a leader. Michelle shares lessons from her own career, including how to delegate effectively, give meaningful feedback, invest in personal growth, and apply the “1-3-1 Rule” to develop problem-solving teams. It’s a conversation full of practical ideas for anyone looking to strengthen their leadership and help their team thrive.
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    25 Min.
  • Ep. 101 - Problem-Solving Strategies for Leaders and Teams

    Ep. 101 - Problem-Solving Strategies for Leaders and Teams
    Aug 6 2025
    In this week's edition of the Memory Makers Podcast, Russ Van Natta breaks down leadership strategies for breaking through stuck points. If you are feeling stuck, you're not alone. Russ dives into practical tools like the “5 Whys” to uncover root causes, reverse thinking to challenge assumptions, and reframing techniques to turn setbacks into growth opportunities. Whether you're navigating internal friction or shifting market dynamics, this episode is filled with actionable insights to help you lead with clarity, collaborate more effectively, and continue making powerful memories
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    20 Min.
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