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Main Street Business Insights

Main Street Business Insights

Von: Main Street America
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Join host Dr. Matt Wagner, Chief Innovation Officer at Main Street America, as he travels the country, taking a deep dive into the personal journeys of downtown and neighborhood entrepreneurs. Each week we showcase a small business owner, who will share the story of starting, maintaining, and evolving their business. These are stories that frequently go unheard and unnoticed but offer us valuable lessons as to how Main Street businesses have overcome adversity, and successfully made business model shifts in ever-changing economic environments.Copyright 2023 All rights reserved. Management & Leadership Ökonomie
  • 8 Predictions for 2026: What Small Businesses Need to Know
    Feb 3 2026
    What trends will shape Main Street businesses in 2026? And how can you prepare now? In this annual predictions episode, host Matt Wagner analyzes the intersection of society, technology, and economic trends to forecast what's ahead for small businesses and Main Streets. Drawing from consumer data, industry reports, and Main Street America's latest research, Matt identifies eight key trends that will impact everything from retail strategies to food and beverage concepts to financing models. Before looking ahead, Matt reviews his 2025 predictions — scoring a win on retail growth projections (flat to stagnant when adjusted for inflation), a loss on GPL-1 drug impacts (a year too early), and a draw on AI adoption by nonprofits (usage is there, but not in the predicted areas). Here are the eight predictions for 2026: Big Impacts from the K-Shaped Economy: Upper-income households with stock market gains will drive spending while lower-income groups face stagnation, creating an economy reliant on less than 30% of consumers. Small businesses with fewer than 50 employees shed 120,000 jobs in November 2025 alone. Strategy: Focus on deals that demonstrate value for both income levels. Big Shifts in Social Media: New laws restricting children's social media use in the UK and Australia, declining alcohol consumption correlated with social media use, and growing displeasure with online discourse will drive consumers toward in-person connections. Result: Experiential shopping and "plug-in spaces" will benefit, but reaching consumers requires shifting away from traditional social media to websites, Google profiles, and word-of-mouth. Opportunities for Main Street Manufacturers: America 250 celebrations combined with trade isolation create market opportunities for small-scale manufacturers. Main Street America's new Made Originals program will support the 25,000+ manufacturers and brand creators in the network. Younger Generations Gain Importance: As boomers age out, Millennials and Gen Z will drive spending and retail sector shifts. Businesses must focus marketing and outreach on these generations' needs and preferences. New Options for Finance and Ownership: The largest wealth transfer in American history ($100 trillion estimated) combined with Millennials' and Gen Z's challenges with individual asset ownership will drive creative financing structures including co-ops, Employee Ownership Trusts (EOT), owner financing models, and customer capital platforms like NuMarket. E-Commerce Moves to Brick-and-Mortar: Direct-to-consumer brands face 40% increases in customer acquisition costs and are opening physical stores as showrooms and brand-building tools. Online has become transactional; consumers want experiential consumption and community engagement. Changes in Food and Beverage: Only 54% of U.S. adults now consume alcohol (lowest in 90 years), most pronounced among 18-34-year-olds. GPL-1 drugs depress cravings. Expect decreases in alcohol-dependent restaurants/bars and rises in late-night coffee and non-alcoholic venues. Alpha-Gal allergies and rising beef prices will shift menus toward non-beef and vegetarian/vegan options. Circular Retail Expands Beyond Apparel: Closed-loop systems keeping products in use through reuse, repair, and recycling will migrate to more sectors. Smart business model for diversifying revenue without massive cost increases—example: bike shops that sell, repair, trade-in, refurbish, repurpose parts, and rent equipment. Bonus Prediction: 2026 is the Year of Small Business! Our yet-to-be-released 2026 Directors' Survey shows "supporting businesses and entrepreneurs" as the #1 programming priority, and small business programming had the greatest community impact. With new resources including the Small Business Hub, Made Originals, grant programs, and the Hartford Small Business Accelerator, Main Street programs will cement their support for the small business sector. Whether you're a Main Street director planning 2026 programming, a business owner adapting your strategy, or an entrepreneur considering launch, these predictions provide a roadmap for navigating the year ahead. Note: At the end of February, we’ll pause new episodes of the podcast as we shift focus to the Small Business Hub and Made Originals programming. Explore our extensive back catalog here for insights on succession planning, disaster recovery, scaling businesses, and more. Connect: Review the 2025 Director’s Survey results Review the latest Small Business Survey results Listen to past predictions episodes here and here Learn about Made Originals Join MSA’s Small Biz Hub Episode Links: Watch video episode Listen on Apple Podcasts Listen on Spotify Subscribe for updates Join us next time for more insights into the evolving landscape of Main Street business.
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    35 Min.
  • Small-Scale Manufacturing on Main Street (The Sweet Granada Chocolate Shop)
    Jan 28 2026

    In this episode, host Matt Wagner sits down with Kim Redeker, owner of The Sweet Granada Chocolate Shop in Emporia, Kansas.

    Over 21 years, Kim has grown from a 500-square-foot storefront with two employees (herself and her mom) to a 3,200-square-foot production facility employing 21-28 people depending on the season, plus two retail locations. In 2025, The Sweet Granada was also voted the #2 best candy shop by USA Today Readers!

    Kim's journey reveals the strategic advantages small-scale manufacturers have on Main Street: the ability to jump on viral trends (Dubai bars, cocoa bombs) before mass market catches up, the capacity to create custom products quickly using local technology, and how community connection keeps dollars and talent local.

    Discover Kim's approach to:

    • Expansion decisions and timing: Why she initially expanded too slowly due to brand identity concerns, and how splitting production from retail solved the challenge.
    • Speed to market advantages: Capitalizing on viral trends with six-month windows before mass producers flood the market, generating unexpected revenue during slow seasons.
    • Community ecosystem support: Leveraging Emporia Main Street, the local Small Business Development Center chapter, and the local fab lab for custom mold generation and manufacturing solutions.
    • Navigating cost pressures: Adapting to cocoa price increases (three major increases in 12 months) through loyalty programs, packaging optimization, and strategic pricing.
    • Wholesale growth strategies: How offsite production created capacity for wholesale distribution across Kansas, driving retail traffic from unexpected markets.
    • Technology and scaling: Using fab lab technology for small-run custom molds, exploring AI applications, and planning equipment investments for signature product scaling
    • Labor and hiring evolution: Moving beyond 15-minute interviews to more comprehensive hiring and coaching processes

    Whether you're a small-scale producer considering expansion, a Main Street director supporting makers and manufacturers, or a business owner wondering how to compete with mass market, this conversation offers practical insights on building a manufacturing business without leaving downtown.

    Join us as Kim shares why her only regret is not starting sooner, how small makers make communities more interesting, and what it means to stay "light on your feet" as an entrepreneur.

    This episode also previews Main Street America's new Made Originals initiative, a soon-to-come program supporting small-scale manufacturers and brand creators in the Main Street network through giving access to national markets, education, certification, and access to capital.

    Get a limited edition box of Made Originals chocolates from Main Street maker, The Sweet Granada Chocolate Shop! Use code MSA26 for 30% off through 2/14.

    Connect:

    • Learn about The Sweet Granada Chocolate Shop

    • Get a special Made Originals chocolate bar set!

    • Learn about Emporia Main Street

    • Learn about Made Originals

    • Join MSA’s Small Biz Hub

    Episode Links:

    • Watch video interview
    • Listen on Apple Podcasts
    • Listen on Spotify
    • Subscribe for updates

    Join us next time for more insights into the evolving landscape of Main Street business.

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    46 Min.
  • Growing a Business with Intention (Honeybee Sage Wellness & Apothecary)
    Dec 10 2025

    How do you build a scalable business without losing its origins; what makes it truly special? In this episode, host Matt Wagner sits down with Angela Mallett, founder of Honeybee Sage Wellness & Apothecary in Milwaukee, Wisconsin.

    In their conversation, Angela shares her intentional approach to growth, one that prioritizes community care and cultural healing over rapid expansion. Angela's journey began with massage therapy and a calling to bring ancestral herbal wisdom back to underserved communities. Starting in 2018 in the heart of Milwaukee's 53206 zip code — one of the city's most challenging areas — Honeybee Sage has become more than a tea shop. It's an apothecary rooted in the healing traditions of her great-great uncle, a root doctor from Mississippi, offering herbal remedies as medicine.

    Discover Angela's approach to:

    • Strategic location decisions: Why she chose her location specifically to serve underserved communities while remaining accessible to all demographics.
    • Scaling with integrity: Her vision to franchise without losing community focus
    • Building through adversity: Navigating her father's death, a stroke, and a dissolved business partnership all within the first seven months of operation.
    • Team development: Growing from solo operator to a management structure that allows expansion while maintaining quality and culture.
    • Mission-driven business: Operating on faith and purpose rather than fear of economic uncertainty, with the goal of creating a "global community of homegrown healers".
    • Creating healing spaces: Designing environments where nervous systems regulate before customers even order tea.

    Whether you're an entrepreneur considering expansion, a Main Street director supporting mission-driven businesses, or a business owner wondering how to scale without sacrificing values, this conversation offers a refreshing perspective on intentional growth. Join us as Angela shares why she works "like she doesn't need the money," how herbal tea serves as accessible medicine, and what it means to be a professional "space creator" for community healing.

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    44 Min.
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